Hi all, I am a manager who works in the retail enviorment. There are many reasons for poor customer service. The number 1 reason is mgmt. Employees work up to the standard that is set by mgmt. Even in the event of a problemed customer, the employee should never be rude or nasty. Also if the employee is that unhappy they should quit,or even better should have been fired by mgmt. In my store there is no tolerance for poor customer service. I
BIG L 137
3
Posts
0
Replies
39
Reputation
17 Replies
3,647 Views
Healing can only begin, when first we learn to own our responsability to the situation.
1 Replies
1,501 Views
Always think before you speak, you will understand and learn alot more about yourself.
0 Replies
1,449 Views
As we Heal,we feel for and care for others more. Healing Visions is a work in progress of my thoughts and feelings. Please feel free to give any feedback etc.
0 Replies
1,170 Views