Stardock Forums
I cannot login through the object Desktop control app to see the apps available for update. This has been happening continuously for the last few weeks. I am using Windows 11 version 10.0.26200. I get the same message below even when using product key and email.
Image removed, due it show OP email address.
Hello,
Sorry to hear you are having issues. But, if I understand correctly, you was using your product license key to login, yes? That will not work. You will need to use your email account and your password that you use to login into your Stardock account. The license key only for when you trying to activate the product
Thank you,
Basj,
Stardock Community Assistant.
Hi Slamani,
The Object Desktop Manager offers two ways to sign in:
1. Your Object Desktop product key along with your email address
2. Your email address (or username) and your Stardock account password
If one method isn't working, please try the other to see if that resolves the issue.
If you're still having trouble with either method, this article covers some additional troubleshooting steps:
Object Desktop Manager is not showing my products
Please let us know if you have any further questions or continue to encounter any error.
Best regards,
Adam McGuinness
Stardock Support Specialist
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