I played three games yesterday with two other friends of mine and we crashed each and every time. All three of us have updated drivers. The crà sh have no warning - one second it was there, the next I was looking at my desktop. I have this happen during AI games too, but less frequently than multiplayer.
Please take a look at the Ashes Troubleshooting guide:
At the bottom are instructions for submitting a support ticket, which will help diagnose the issue.
At the bottom are instructions for submitting a support ticket, which will help diagnose the issue.
I've posted the ticket. The troubleshooting tips are something we went through a while ago - they didn't help much then and they didn't now, either. masterofroflness also has this issue, and it's so bad that we generally have to play 3-4 games before we get a long enough run for a video. He might be unique though - I don't usually have issues, but when I play multiplayer it starts coming up in spades.
Some people do crash more than others. If he is not already I suggest he definitely use DX11 as DX12 is much more sensitive to other things running on the system.
Here is a bit from Frogboy's most recent post:
Ashes of the Singularity is crashing on me! How can it almost be done?
I have some good news and some bad news on that front. The good news is that every time the game crashes, we get a really cool crash log sent to us. For you devs out there, it's actually pretty amazing. We get the dxdiag of the system, the stack, the process list, etc. It's just nuts. In MY day, when a game crashed you would have to send out debug builds.
Anyway, the bad news is that the vast VAST majority of crashes are being caused by third party programs inserting themselves into the game's process. This isn't an issue on DirectX 11 but on DirectX 12, it's a big deal (and very very annoying).
We're working with Microsoft on this issue as there's not much we can do. DirectX 12 just doesn't like other programs being in the process. The most common ones are video streaming apps. After that, third-party overlays. And after that, I kid you not, malware. The data we get is anonymous so we have no way to contact the person to tell them their computer is infected. But a startling percentage of players have malware in their processes.
If Ashes is crashing for you, check your system tray and make sure you don't have things attaching themselves. Then, run a virus scanner.
Basically, Ashes 0.92 never crashes in single player on any supported machine (I mean as in, statistically) with the above exceptions.
I've read that one. I chuckled. No crashing? Lol.
We only run DX11 due to the amount of issues we've seen and the ease of use via steam. When I said everything on the troubleshooter, I meant everything.
We only run DX11 due to the amount of issues we've seen and the ease of use via steam. When I said everything on the troubleshooter, I meant everything.
Did you also read the part about MP being different?
There are definitely cases in MP where some people do crash a lot. We are still looking into it. But yea, single player, at this stage, the game should never crash.
Did you also read the part about MP being different?
There are definitely cases in MP where some people do crash a lot. We are still looking into it. But yea, single player, at this stage, the game should never crash.
I will say that I had a similar crash in single player a few days ago, but I think it was before this new update. I'll be testing more this week.
Anything I can do to help ya'll in your mad hunt for this annoying and not-consistent bug, I will gladly do. I've got friends chomping at the bit to play more often, but are waiting for this fix.
Thanks Frogboy.
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