Bad, false terms given with the latest update

First, I believe this to be the best version yet. Not huge changes, but a new race, and new sound effects/music, and the new versions of the smaller items are better, in my opinion.

That being said, during start up, the program will say something that it has never said before; it only started with 0.61, and here it is: "This video card is reporting less than 512Mb of video ram. It may not be able to run Galactic Civilizations III." Now, my computer has ~10 Rams of memory, so this is a major problem. I say major, but it has not effected the play of the game at all that I can tell so far.

Now, I have a 2 video computer, a Lenovo, the current version of IBM, that has been separated from the main company and is being built overseas, but is still great.  I have never had a problem with them, not even a tiny one. I bring this up because of the way it works. The original video is wired into the board, but is increadably weak. it has power common in the 90's. Now, when overused, it is supposed to go up and use the larger video. Now, I have programs I use to check such things.  One I highly recommend for checking AMD's is called "TechPowerUp GPU-Z"  It is free and will show you many, many things about your video system. It also works 'live', which I mean it is live and will change as the system changes as you go.

The board has wired into it the slow, foul 'card' called the "Radeon HD 8370 D. It is increadably small, slow, etc. It has a tiny system. The card I put into the puter is a "Radeon 7700" This card, though with a lower number is ~10 times more powerful than the pos that is wired into it. It does things, of course, that the previous one will not do. Odd that such a low numbered card, is so much better than one so much higher, but there you go.

I wanted to check how the cards were working, so one form I used is the "device manager", which is typed in as a program. I easily found the 2 different video set-ups, and shut down the 8370 'crappy' card. No problem. The computer worked fine, but when I charged up GalCivIII, the same thing happened, as far as that message that I mentioned earlier. Even though I stopped that card , the message still came up. I got the game going just fine, and played it long enough to find no problems. (as of yet)

Just wanted to let you know, in case this may cause something else. Annoyance, for sure, but maybe some other problem that I have not found yet.

Thank you for your time, one that is taking much longer than I thought, but after seeing where things are going, take all the time you need. Mistralok1

10,370 views 4 replies
Reply #1 Top

That's interesting, I wonder if this is a problem for others as well. 

 

Many laptops are set up like this, where they use the Intel HD graphics chip for regular stuff, but then will switch-over and use the Nvidia/Radeon/whenever when the user needs more horsepower (like firing up a game).

Reply #2 Top

I think you're misunderstanding what it's saying.  Video RAM refers to the amount of memory built into your video card.  Regular RAM refers to the memory your computer uses.  The advantage of having some RAM as part of your video card is that it can refer to information stored right in the same unit, rather than having to request it from your general-purpose RAM, which takes a bit longer.

Reply #3 Top

Quoting tid242, reply 1

That's interesting, I wonder if this is a problem for others as well. 

 

Many laptops are set up like this, where they use the Intel HD graphics chip for regular stuff, but then will switch-over and use the Nvidia/Radeon/whenever when the user needs more horsepower (like firing up a game).

I have exactly that setup on my laptop, Intel on the MB and dual Nvidia chips.  If I recall correctly, back in the alpha or first beta I had to use the Nvidia control panel to tell it to use the Nvidia drivers exclusively for GC3.  I've left it that way, so I don't know if GC3 will currently select the right driver without that setting.

Reply #4 Top

Thanks for posting your issue. Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process!


Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe