we need to group together ......

How many companys do u know that can ignore a customer for 3 months and get away with it ????

Not many im sure , but i would bet that they were all internet related .....something HAS TO BE DONE about stadock ......please voice your opinion ......let them know your tired of being screwed over ......i see all kinds of people getting screwed every day on the boards ... people with the same exaxt problem ... and still have the same exact problem .....
554 views 30 replies
Reply #1 Top
ummm... lets me think... there are so many that take your money and then leave you in the learch.. too many to list here. Lots of people have tried to help you. Its not Stardocks fault if you can't follow instructions or read the manual. IF Stardock was at fault then NO ONE would be able to do anything.. which quite clearly isn't the case as there are sooo many others who arn't having the problems you are.. I might suggest that you change the tone of your messages to get a more polite responce.. No one is being screwed over as you put it.. the Staff at stardock are flat out handling support calls/emails.

If your wondering why they havn't answered your emails it may be because of the words you may be using in them .. as they are using spam filters to filter out garbaqge msgs. AS they get well over 1000 emails a day they eventually get around to all that they get. I myself have written emails that have tripped their spam filters and that have automatically deleted. Once again thats not their fault. As I can see it, If your stating your messages as you do here in the forum then they are probably being filtered out as spam/garbage

Reply #2 Top
Droid. I think you are in a group of one and likely to stay that way.
Reply #4 Top
If you ever had to deal with "Mind Ark AB" then you would be saying that Stardock is faster then light.

~SDC~
Reply #5 Top
hey if you guys wanna be asses thats ok ... teay me anyway u like ..... i know what im doin over here and when i submit a score it says all good no problem go on about your bussiness ... yet when i look up the score 0... nothin ... nada...... this is a 3 month old problem and support has recieved over 20 emails from me on my VERy best behavior ..... yet after this amount of time i no longer have any patience or niceitys left in me ... u wanna jump me ,.. fine either see my point or go away ...
Reply #6 Top
what info do you have on your submitting score screen... check that against what your registered on the metaverse and on the web site as.. all these should tier together... Now I know for a FACT that you have been told all this before.... the problem is in something that YOU ARE DOING... there is nothing wrong on the website.. and if you don't stop swaring then the Staff ot stardock WILL definatly do more than just ignore you.. however I'm sure you wouldn't want to get kisked off.. which is the way that you are heading.. If you keep it up then It will happen

Reply #7 Top
when i submit a score it says fine all good go about your bussiness...... then when i go to the score sight no go ......
Reply #8 Top
im getting the same exact thing everyone else gets when they make a good score turn in ..... except i dont actually get a score ....
Reply #9 Top
If you don't have the right name in there then it'll still report that its submitted ok.. eg: If i submit my games using Blue_Steel it states that its been submitted successfully however That isn't my name its BlueSteel

I believe that once yopu have submitted a score under the wrong name that you can't re-submit it under another name.. (I could be wrong)

Reply #10 Top
yes, u cant re submit .... but i had it right ,,,,,i just checked today ..... my name is correct everything squares out EXCEPT for actually seeing the score on the web site ......i have been over all of this seveal times now with people who have been helpful.....however there is nothing anyonecan do except for stardock or whoever is actually support.

the name is correct the serial number is correct the turn in gos fine and says it was submitted without error ,,, yet no score ........thats what im dealing with ... and i sent over 20 emails to support over 3 onths and no response .... sooo you get my tizzy fit all over the boards .... at this point i really dont care if im banned .....either way there is no point for me to be here if i cant get my scores submitted ......no one has even said hey wow 3 months man thats awhile ... all i keep getting is kiss ass kiddie stuff........we never had any problems we love stardock yadda yadda yaddaa ...... yet this board is filled with people haveing the same exact problem ...... yet NO ONE knows how to fix it ........ to many do gooders and not enough actual helpers .....

would just someone say that my frustration is justified ?????? why the hell do u think im so irate ......this is a 3 month old issue not yesterday or last week ......being nice was clearly NOT the way to deal with it .....in the last few hours of flareing up i have recieved more help than at any other time..... all beit its alot of yadda yadda yadda with people just furthering the words along .....but still old territory ... OOOOOLLLLLLLDDDDD 3 months old in FACT!!!!!!!

everything is as it needs to be right up till i go to the web site to view my actual score.....playing the game is fine submitting the game is fine end resuly is null .......3 months of this and waiting and being nice ......obviously not the way to go with stardock .......some of you are on 1st name basis with them ... and hey yaayyyy for you ,,, that doesnt meen they do there job well or respond to others .... just means you have better access and prolly takeing up thee time talking about nothin ,,,,,,while they delete there emails.......



SILLY SILLY SILLy
Reply #11 Top
What would R2D2 do in your position?
Reply #15 Top
as many as needed till i get some help ......not just people blowin wind around just so they can get the pat on the back from stardock or whoever runs this board...... i need REAL help not a bunch of hot air from people who LIVE on these boards wayyyyyyyyyyyyyy to much .Ive explained the problem in detail several times and there are 20+ emails to support that also have the info ......how much more clear can things be ......i have done all that i can outside of getting supports help..........thats why im pissed .... all the hot air that swirls around here hasnt done nada... i neeed the help of someone that can give it ..... u say send email to support ... well i did 20+ times over the last 3 months ... DO U GET THE PICTURE or are you still in the ass kissing mood ???
Reply #16 Top
That's it, good luck.
I'm sure at this point no one wants to help anymore.
Oh, BTW, all the successfully submitted scores you see are from people who personally know the entire support staff at Stardock by name and you are the only one who can't submit a score because you are an outsider and everyone is against you.

Brought to by Lithium; it's not just for batteries anymore! :p
Reply #17 Top
lmao ... again you take what you want away from all this and totallly miss the point ,,,, but that was expected fom the go .....there have only been one or two people that have responded out of intent to help and i thank them ..... but there is so much hot air blowing around , befor you know it my original post with the string of info will simply disapear and you all will fill it in however u wish ...



Reply #18 Top
but there is so much hot air blowing around
End of quote


If its annoying to you, then quit spoutn it.

i thank them
End of quote


You dont strike me as the grateful type. I havent seen you thank anyone. Ive seen several people genuinely try to help and all youve done is scream louder and swear at them for not coming to your house and fixing it personally. Ya, people really feel like helping you now...NOT.

I think I hear your school bus coming. Better get on it if you dont want to fail the 5th grade again.

P.S. I see that Tman fixed your problem. Hmmmm, a "user" error it appears. Noooo, it couldnt have been YOUR fault. ROFL. Talk about a now well publicized "foot in mouth"!! Have a great day!
Reply #19 Top
Look, I've been in this situation as well on other boards, I actually think you are entitled to be mad, if you haven't recieved any notice that support has even seen your mails. It could actually be that stardock hasn't seen your messages but if so, please give the guy a break. He really want's in as is testified by his not giving up after three months of trying. If stardock helps a gazillion people and misses one they're still a good company, only one that made a mistake. He deserves help and I would be willing to forgive his ranting. >:(
Reply #20 Top
Man you don't know when to stop ain't ya? Already you received the help you need in the other post, whatelse do you need? :notsure:
Reply #21 Top
thnk you lord orpon i do appriciate that someone can atleast see where im coming from with all this ..... .... ill tell you what though .. i get on this morning and all of a sudden i have scores posted ... sooooo i dont know my goal is achieved and i shall move on ......thnkx to those who had genuine intent of help ...
Reply #22 Top
I just your other thread and I take most of the nice things I said about you back, you got help and now you're staying on to simply flame people. For shame!