Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know more.

1) Windows version. Please use Winver.exe and post the full version numbers here.

2) How you know that "AAAAA" thing is from Stardock product? Please elaborate further, how that box show up.

Thanks

Basj,
Stardock Community Assistant.

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Reply #3 from Stardock Forums Top

Winver.exe is a standard application that came with Windows. Just type in Winver.exe in your searchbox it should appear.

Thank you,

Basj
Stardock Community Assistant.

Reply #4 from Stardock Forums Top

I have the same issue. It only seems to happen with Start10 and TouchTasks both installed. I have tried with both the current stable and most recent beta version of Start 10.

 

Edit:

Windows 10 Home

Version 2004 (OS Build 19041.113)

 

this issue also happened before moving to Insider build. 

Reply #5 from Stardock Forums Top

Quoting bfaille, reply 4

I have the same issue. It only seems to happen with Start10 and TouchTasks both installed. I have tried with both the current stable and most recent beta version of Start 10.
End of bfaille's quote

Hello,
Sorry to hear you are having issues. Please post your windows version using Winver.exe

Thanks

Basj,
Stardock Community Assistant.

Reply #7 from Stardock Forums Top

Thanks, I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

Reply #9 from Stardock Forums Top

As above, I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Since its now weekend, support will be slow but they will surely be back by Monday.

Thank You,
Basj
Stardock Community Assistant.

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Reply #11 from Stardock Forums Top

Hello,

Sorry to hear you are having trouble.

I assume you both going into taskview and seeing that, yes?

I am not seeing it in taskview on the insider box I have with TouchTask and Start10 installed:

Quoting jessie10133, reply 2

how do know if is a stardock app because never saw before but now i do after installing touch tasks and if click on aaaaa weird box it opens up the side bar from touch tasks the aaaa box shows up on the window 10 touch pad swipe shortcut i really dont know the name of it
End of jessie10133's quote

Can you post a screenshot of that - video would be better.  You can upload a video to a cloud service (GoogleDrive, OneDrive, DropBox) and post a shared link here.

Sean Drohan
Stardock Support Manager