[6.1] Frequent hangs when viewing battles?

Anyone else have this issue? I'm fairly early in a game and my starbases are getting attacked somewhat regularly by pirate fleets of 4-5 ships. So far about 75% of the time, when selecting View Battle, the display freezes. To explain in greater detail, the screen is still showing the strategic screen (although I can't interact with it in any way), but I hear the sound of combat in the background. Even when the combat finishes, the display is still locked/frozen. I have to go into Task Manager and kill the game that way.

I just wanted to check if this was a known issue that others are experiencing, or if I'm just extra lucky.

4,835 views 3 replies
Reply #1 Top

It's a known issue and Derek has requested that everyone who experiences it open a support ticket - they need all the information they can get to debug it.

The problem can occur for both the battle viewer and the invasion screen, and Derek discusses it with respect to the invasion screen in this thread.  It appears he has a couple of fixes in the works, but it's a complex problem and multiple fixes might be needed.

Reply #2 Top

Thanks for the info. Do you have a link for instructions on how to open a support ticket? Apologies if I'm missing the obvious (likely).

Reply #3 Top

Quoting goodgimp, reply 2

Thanks for the info. Do you have a link for instructions on how to open a support ticket? Apologies if I'm missing the obvious (likely).
End of goodgimp's quote

https://esupport.stardock.com/index.php?/default_import/Knowledgebase/Article/View/496/161/general-galactic-civilizations-iii-troubleshooting

Bottom section "Reporting an issue" :)