GalCiv3 Forums
I wish I had more information to report but I've tried to start several 2P games and every time they CTD when clicking START. No custom factions involved.
Reluctant to add a voice to the worries about this being released in two weeks but...
I had to remove my custom ships to get it to start, but then I only made it in 20 turns or so before it got stuck waiting on the AI.
Please start a support ticket.
Link to forums for explanation:
https://forums.galciv3.com/452855/page/1/
Link to support tool:
http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe
Dmp file location:
"C:\ProgramData\Stardock\Galactic Civilizations III"
Done.
Having checked the logs it only states that the host disconnected, but maybe there's something more in there that helps. When the host crashes it kicks you straight to desktop. I'll try and do that and submit a log from the host's perspective.
Client logs: CHW-136-55029
Host logs: LUZ-879-81464
Ignore ticket: TZT-562-14052 (got the capcha wrong but didn't notice that it had also dropped the log file attachment)
Solved the problem: one of the players had corrupted Cloud save data. I asked all testers to disable Steam Cloud data and it started. I also checked the host logs and it mentioned mismatched assets. All points to early release stage wonky Cloud data.
The next question is how do we delete our Steam Cloud data so that we can re-enable Cloud data?
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