Stardock please call technical support!

from Demigod Forums

Seriously not trying to be a smartass or anything are there not some IT professionals or networking company, consultants or something of that nature that for a nominal fee could come in and fix the multiplayer? I respect Stardock as a company and even made the final decision to buy Demigod after learning of the pirate fiasco to show my support for what you do.

That being said I only have a limited amount of pc time each day and it is currently filled with utter frustration at the connection issues which are steadily getting worse for me (last week I could play custom games fine, with last patch that is not working). And yes, before I get attacked by the tech gurus my ports are forwarded, no anti-virus etc. etc.

Anyway, hope you fix it soon it just keeps getting worse for some users..........

demigod
2,024 views 2 replies
Reply #1 from Demigod Forums Top

I guess they have done something like what you ask. They have a guy..or the guy in from Raknet at the present helping them with issues. I think Proxies specifically but i'm sure his knowledge is not limited to that alone.

Either way, you have a point and i think SD agree with that with their action bringing the Raknet guy in.

Hopefully much good will come from this.

:)

 

Reply #2 from Demigod Forums Top

anything are there not some IT professionals or networking company, consultants or something of that nature that for a nominal fee could come in and fix the multiplayer?
End of quote

From reading Frogboy's various threads about fixing multiplayer, I am under the impression that the problem is more identifying the roots of the multiplayer problems. And that requires a good understanding of the underlying design, especially if you are trying to fix it without having to recreate everything.

The following thread http://frogboy.impulsedriven.net/article/349586/Demigod_Inside_the_sausage_factory has a nice picture in it. And the NAT facilitator is build on Raknet libraries.

And in order to be able to fix thing, you must be able to understand why it is broken. That means generally having access to the source code. Since Demigod networking's code involve Stardock, GPG and Raknet, I doubt that someone from outside can be more efficient, especially if he doesn't have any knowledge about the specific code involved.

BTW, in that thread, http://frogboy.impulsedriven.net/article/351742/Tuesdays_update_notes , Frogboy is implying that the main problems are no longer on pure networking technology problems but more on database side.  

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