problems with games hanging...

from Stardock Forums

Is there anyone here who can help those of us with Civilization and the problem it has hanging at the first screen after loading? (see the Civ forum) Doesn't appear to be anyone responding to the questions, so I thought I'd try a broader audience. The game appears to load thru impulse (latest update...machines with plenty of power for the game) and then hangs on the first screen after the "loading..." bar screen.

11,208 views 3 replies
Reply #2 from Stardock Forums Top

sorry for the delay in reply. Galciv I, and I've found I need to run it alone, without using Impulse. Which is a good thing since now Impulse won't load. :annoyed: I've put in an email to stardock about that problem. Thanks for the reply here :)

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Reply #3 from Stardock Forums Top

Impulse should be used to install and update your software, you don't need to use it to run the games.

We have responded to your support ticket, but you might also want to check what 'extra' security apps you may have running.

Impulse not working can be caused by extra 'security' apps, like SpyBot, AdAware and the like. Even some anti-virus applications can have their own 'spybot' functions, and Firewall settings.

Check your system (SysTray) for any of these 'watcher' type programs and try to turn them off, then launch
Impulse, and see if you are able to access.

If you still have the same error, please follow this link in Internet Explorer:

http://sd.stardock.com/mike/apps/enumerate_startup.bat

Save the Batch file, run it, and copy & paste the text from the log file it generates on the desktop in a reply to your support ticket e-mail.