PayPal

Fixed

I discovered my problem. I was unaware you had to put the PayPal email with the serial. That's why it kept saying the serial was Invalid.

12,488 views 3 replies
Reply #1 Top

been there, done that.  impulse should probably add it to a registration FAQ or something.  it drove me nuts a couple weeks ago.

Reply #2 Top

If you send an email to sales@stardock.com with the 2 email addresses (for your account, and for your PayPal purchase) we can merge both of your accounts together so all your software will be in one spot.

Reply #3 Top

when registering you always use your Stardock.net account e-mail and the serial number. If you used PayPal, it may have a different e-mail addy, and then creates a new account. Kendo has the right suggestion, e-mail us and let us know what the e-mail addys are, we fix!