Unable to download/install

from Stardock Forums
I keep getting incorrect file size or file deleted message while trying to download GC or AP. I have tried both the Chicago and California servers.

Running XP with SP1.

Thanks,
Jeff

~SDC~
310 views 5 replies
Reply #1 from Stardock Forums Top
I had a similar problem. Reinstalling SDCentral solved it. Make sure you get the most recent version.
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Reply #3 from Stardock Forums Top
I have reinstalled SDCentral a number of times with no resolution.

I have emailed support already (this am).

Another issue, if I download and install the latest version of SDC (297) without first installing one of my older versions and updateing I get the XML error. "Failed to initialize XML data, please reinstall the application to correct this problem."


~SDC~
Reply #4 from Stardock Forums Top
I have the same situation. Occurs if I have preinstalled GalCiv, or attempt a complete install via Stardock. Occurs on atempting install/upgrade of any of the software available.

Stardock version = 2.00.297 b14

Log extract follows:
Downloading: C:\Program Files\Stardock\SDCentral\temp\base\Data\English.st_
Result: Failed (attempt 1)
Downloading: C:\Program Files\Stardock\SDCentral\temp\base\Data\English.st_
Result: Failed (attempt 2)
Downloading: C:\Program Files\Stardock\SDCentral\temp\base\Data\English.st_
Result: Failed (incorrect file size)
Installation aborted (failed)

Suggestions?
Reply #5 from Stardock Forums Top
Build 14 is an old version of SDC that had a bug in it related to your error. Please redownload SDC from www.stardock.com. The link may look the same as it did before, but there is a new build at the end of it. Then install that and you should be all set.