Black Screen on startup
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GalCiv2 Forums
GalCiv2 Forums
After updating GalCiv 2 to the newest version last night, the game now goes to a black screen and sits there. I have a .cra file for both crashes. I have also uninstalled the game until I hear back from you. Crash log below, I do have both the .cra and the .dmp files. I have just noted that my screen res was 1280x960 which is not the correct desktop I run, switched to 1280x1024.
Glenn
[SmartException]
LastEx=GALCIV2.EXE
File=\GALCIV2.EXE_1144506881.CRA
LastEx2=E:\Games\Galactic Civilizations 2\galciv2.exe
CrashAddr=401d74
Stardock SmartException Logging Information
https://www.stardock.com/products/smartexception
-----------------------------------------------
OS version : Windows XP Service Pack 2 - (2600.xpsp_sp2_gdr.050301-1519)
Video card : NVIDIA GeForce 6600
Sound card : Realtek AC97 Audio
Date : 04/08/06
Application Exception code: C0000005 ACCESS_VIOLATION
Crash Addr: 00401D74 01:00000D74 E:\Games\Galactic Civilizations 2\galciv2.exe
Processor Registers (x86):
EAX:00000000
EBX:00000000
ECX:00000000
EDX:7C90EB94
ESI:000703E8
EDI:0012FDC8
CS:EIP:001B:00401D74
SS:ESP:0023:0012FD38 EBP:0012FD8C
DS:0023 ES:0023 FS:003B GS:0000
Flags:00210212
Current Application Call Stack:
Addr Frame Logical addr Module Name
---------------------------------------------
00401D74 0012FD8C 0001:00000D74 E:\Games\Galactic Civilizations 2\galciv2.exe
77D48816 0012FDF4 0001:00007816 C:\WINDOWS\system32\USER32.dll
77D489CD 0012FE54 0001:000079CD C:\WINDOWS\system32\USER32.dll
77D496C7 0012FE64 0001:000086C7 C:\WINDOWS\system32\USER32.dll
Debug information for each stardock app follows ....
Debug.err info follows
Debug Message: Version v1.1 BETA-3 last updated on: Thu Apr 6 14:45:50 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/8/2006, 07:34:13
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: GAMING_SERVER
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: GBT___
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Physical Memory: 1024MB RAM
Page File: 312MB used, 2149MB available
Windows Dir: C:\WINDOWS
Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6600
Manufacturer: NVIDIA
Chip Type: GeForce 6600
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_00F2&SUBSYS_81B11043&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1280 x 960 (32 bit) (75Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8421
Driver Date: 3/9/2006 16:29:00
DirectX Acceleration Enabled: Yes
Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_A0021458&REV_A0
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.6030
Driver Date: 2/17/2006 18:15:34
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
Glenn
[SmartException]
LastEx=GALCIV2.EXE
File=\GALCIV2.EXE_1144506881.CRA
LastEx2=E:\Games\Galactic Civilizations 2\galciv2.exe
CrashAddr=401d74
Stardock SmartException Logging Information
https://www.stardock.com/products/smartexception
-----------------------------------------------
OS version : Windows XP Service Pack 2 - (2600.xpsp_sp2_gdr.050301-1519)
Video card : NVIDIA GeForce 6600
Sound card : Realtek AC97 Audio
Date : 04/08/06
Application Exception code: C0000005 ACCESS_VIOLATION
Crash Addr: 00401D74 01:00000D74 E:\Games\Galactic Civilizations 2\galciv2.exe
Processor Registers (x86):
EAX:00000000
EBX:00000000
ECX:00000000
EDX:7C90EB94
ESI:000703E8
EDI:0012FDC8
CS:EIP:001B:00401D74
SS:ESP:0023:0012FD38 EBP:0012FD8C
DS:0023 ES:0023 FS:003B GS:0000
Flags:00210212
Current Application Call Stack:
Addr Frame Logical addr Module Name
---------------------------------------------
00401D74 0012FD8C 0001:00000D74 E:\Games\Galactic Civilizations 2\galciv2.exe
77D48816 0012FDF4 0001:00007816 C:\WINDOWS\system32\USER32.dll
77D489CD 0012FE54 0001:000079CD C:\WINDOWS\system32\USER32.dll
77D496C7 0012FE64 0001:000086C7 C:\WINDOWS\system32\USER32.dll
Debug information for each stardock app follows ....
Debug.err info follows
Debug Message: Version v1.1 BETA-3 last updated on: Thu Apr 6 14:45:50 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/8/2006, 07:34:13
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: GAMING_SERVER
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: GBT___
System Model: AWRDACPI
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz (2 CPUs)
Physical Memory: 1024MB RAM
Page File: 312MB used, 2149MB available
Windows Dir: C:\WINDOWS
Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6600
Manufacturer: NVIDIA
Chip Type: GeForce 6600
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_00F2&SUBSYS_81B11043&REV_A2
Display Memory: 256.0 MB
Current Display Mode: 1280 x 960 (32 bit) (75Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8421
Driver Date: 3/9/2006 16:29:00
DirectX Acceleration Enabled: Yes
Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_A0021458&REV_A0
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.6030
Driver Date: 2/17/2006 18:15:34
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
