1.1 Beta 2a Crash

from GalCiv2 Forums
I usually play GC2 in windowed mode, the other day I had to reduce my desktop size for some testing, when I played GC2 it launched the game in full screen mode, but didn't crash. Desktop now back to normal, launched GC2 and I launches a window, I can click on 'Start Game' or 'Update' etc, but once I start the game I get a black window, non-responsive.

From debug.err

Debug Message: Version v1.1 BETA-2A last updated on: Thu Mar 30 21:37:53 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/5/2006, 22:58:16
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: ARCANE
Operating System: Windows 2000 Professional (5.0, Build 2195) Service Pack 4
Languages: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: AWRDACPI
BIOS: Phoenix-Award BIOS v6.00PG
Processor: AMD Athlon(tm) XP 2600+, ~1.9GHz
Physical Memory: 1536MB RAM
Page File: 463MB used, 3994MB available
Windows Dir: C:\WINNT


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce 6600 GT
Manufacturer: NVIDIA
Chip Type: GeForce 6600 GT
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_00F1&SUBSYS_21191682&REV_A2
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (85Hz)
Monitor Name: S/M 950pH3NK802212
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8421
Driver Date: 3/9/2006 16:29:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: NVIDIA(R) nForce(TM) Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: NFORCE_VAD
Manufacturer ID: 1
Product ID: 100
Driver Name: nvapu.sys
Provider: NVIDIA Corporation
Driver Version: 6.14.0431.0000
Driver Date: 3/3/2004 15:02:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Could not create the render device using default format. Switching to 16bit
Debug Message: Using multilsample setting: D3DMULTISAMPLE_NONE
Debug Message: Could not create the render device.
Debug Message: InitializeDirect3D Failed.
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start
15,585 views 13 replies
Reply #1 from GalCiv2 Forums Top
Oh, forgot to mention, I had SmartException running but it didn't generate a crash report. The game doesn't appear to "crash" in the traditional meaning, instead it's not drawing the screen properly so I have to close the program myself.
Reply #2 from GalCiv2 Forums Top
You can manually edit your fullscreen/window settings, and resolution in your prefs.ini file. It is found in the mygames/galciv2 folder. Not 100% on that for windows 2000.
Galactic Civilizations III
Reply #3 from GalCiv2 Forums Top
Same type of crash, attached id debug. I think the problem is that I was running the windowblinds desktop of the GalCIv2 theme. After I loaded up todays beta 110b2010 beta I could get Galciv2 to run. The opening scenes loaded very slowly and wass poor resolution, after i hit escape after a very long wait the oppening screen came up but ws very sluggish and jerky t mouse movements. After I restored the windows desktops the problems vanished.

OOps the new update had a problem with the Galciv 2 theme??? I am running a 1280 x 1024 destop.

i am also running smartexception without a report generated.

Debug Message: Version v1.1 BETA-2A last updated on: Thu Mar 30 21:37:53 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/5/2006, 23:10:18
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DGYPKN91
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.050622-1524)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXP051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs)
Physical Memory: 2046MB RAM
Page File: 410MB used, 3527MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON X600 256MB HyperMemory
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X600 (0x5B62)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5B62&SUBSYS_06021002&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Dell 1905FP (Digital)
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601
Driver Date: 2/9/2006 21:58:04
DirectX Acceleration Enabled: Yes

Display device 2:
Device Name: \\.\DISPLAY2
Card Name: RADEON X600 256MB HyperMemory
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X600 (0x5B62)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5B62&SUBSYS_06021002&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Dell 1905FP (Digital)
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601
Driver Date: 2/9/2006 21:58:04
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7&REV_1032
Manufacturer ID: 1
Product ID: 100
Driver Name: sthda.sys
Provider: SigmaTel
Driver Version: 5.10.4823.0000
Driver Date: 11/16/2005 16:36:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Reply #4 from GalCiv2 Forums Top
Same type of crash, attached id debug. I think the problem is that I was running the windowblinds desktop of the GalCIv2 theme. After I loaded up todays beta 110b2010 beta I could get Galciv2 to run. The opening scenes loaded very slowly and wass poor resolution, after i hit escape after a very long wait the oppening screen came up but ws very sluggish and jerky t mouse movements. After I restored the windows desktops the problems vanished.

OOps the new update had a problem with the Galciv 2 theme??? I am running a 1280 x 1024 destop.

i am also running smartexception without a report generated.

Debug Message: Version v1.1 BETA-2A last updated on: Thu Mar 30 21:37:53 2006
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 4/5/2006, 23:10:18
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DGYPKN91
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.050622-1524)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: Dell DXP051
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Pentium(R) D CPU 2.80GHz (2 CPUs)
Physical Memory: 2046MB RAM
Page File: 410MB used, 3527MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON X600 256MB HyperMemory
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X600 (0x5B62)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5B62&SUBSYS_06021002&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Dell 1905FP (Digital)
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601
Driver Date: 2/9/2006 21:58:04
DirectX Acceleration Enabled: Yes

Display device 2:
Device Name: \\.\DISPLAY2
Card Name: RADEON X600 256MB HyperMemory
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON X600 (0x5B62)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5B62&SUBSYS_06021002&REV_00
Display Memory: 256.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (75Hz)
Monitor Name: Dell 1905FP (Digital)
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601
Driver Date: 2/9/2006 21:58:04
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SigmaTel Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7&REV_1032
Manufacturer ID: 1
Product ID: 100
Driver Name: sthda.sys
Provider: SigmaTel
Driver Version: 5.10.4823.0000
Driver Date: 11/16/2005 16:36:00
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0
Reply #5 from GalCiv2 Forums Top
By the way, how exactly do I launch in full screen mode??


and can I use my monitor tilted in a 90 swivel mode or ue multiple monitors (I use two monitors on an extended XP desktop now)
Reply #6 from GalCiv2 Forums Top
Found the prefs.ini and have tried changing settings including fullscreen = 0 // fullscreen = 1 and I still get the same. I'll try changing some other settings and see if I can't nudge it along.
Reply #7 from GalCiv2 Forums Top
Hrm, this is suspicious.

Debug Message: InitializeDirect3D Failed.
Debug Message: Now windowed.
Debug Message: Shell initialization complete
Debug Message: WM_CLOSE message received.
Debug Message: GameUninitialize start


So I ran dxdiag and when I run the Test Direct3D I'm now getting errors.

DirectX files corrupted? Will try uninstalling and re-installing.
Reply #8 from GalCiv2 Forums Top
Bingo, reinstalling DirectX fixed things, game launched in full screen mode, went to options, changed to windowed mode, game running fine now.




In un-related news, silly windows "genuine windows" check when trying to download direct X. When I got my software license it never said I was required to jump throuh a hoop to get a patch and I've never been presented with a contract to change the license agreement, therefore their requirements to check for genuine software are invalid. Too bad I can't prove damages or I'd bring suit against them myself.
Reply #9 from GalCiv2 Forums Top
Glad to see you got it fixed.
Reply #10 from GalCiv2 Forums Top
Strange error, DirectX shouldn't simply send a "WM_CLOSE" message but an error if there is one. Bizzare...
Reply #11 from GalCiv2 Forums Top
Yay. Debug reports with updated drivers! Things are looking up.
Reply #12 from GalCiv2 Forums Top
Sigh.

Downloaded letest beta and exact same thing happened again. I'm in #galciv talking to Cari and Greenreaper, see if they can figure out why it keeps happeneing.
Reply #13 from GalCiv2 Forums Top
interesting, for me, the problem with beta 2 is the game will crush when I build my first starbase, and also when my economic temporary go negative, once it reach zero mark or lower, it crashed, so I decide to go back to 1.0x.