Cannot Download Movie Portion of Game

March 25, 2006 1:43 PM from

Installing the movie portion of the game via Stardock does not work for me. The download proceeds as normal, but the the installation fails. Error report below.

-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: g:\Program Files\Stardock\SDCentral
Version: 2.30.382, build: 120

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
Display: NVIDIA GeForce3 Ti 200
Driver Version: 8.4.2.1
System Dir: C:\WINDOWS\system32
Time / Date: 10:49:10 -- Saturday, March 25, 2006

-- [Installing] -----------------------------------------------------
Server: http://sdcentral.stardock.com
Server Dir: public
Network Id: drengin
Name: Movies for Galactic Civilizations II
App Id: gc2
Installed: False
Version: 1.0.013
Type: production
Reg Key: GalCiv2
Install Dir: g:\Program Files\Stardock\TotalGaming\GalCiv2
Exe:
Last Updated: 02/14/2006
-- [Installation] ---------------------------------------------------
Download: g:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_Movies.xml 1
Load: g:\Program Files\Stardock\SDCentral\data\public\gc2\production\gc2_Movies.xml 1
Download: C:\DOCUME~1\Sean\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 1
Extract C:\DOCUME~1\Sean\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 1 | Extraction error 1
Download: C:\DOCUME~1\Sean\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 1
Extract C:\DOCUME~1\Sean\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 2 | Extraction error 1
Download: C:\DOCUME~1\Sean\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 1
Extract C:\DOCUME~1\Sean\LOCALS~1\Temp\sdcentral\gc2_Movies.sdc 0 | Attempt: 3 | Extraction error 1
Result: Installation failed (33)

5,583 views 3 replies

Reply #1 March 25, 2006 1:47 PM from

GalCiv2 Forums Top

Please refer this to: -

support@stardock.com

Please include all you have mentioned and they will assist as soon as possible.

DG

Reply #2 March 25, 2006 2:47 PM from

GalCiv2 Forums Top

In Stardock Central, please go under Tools / Settings and check the option to prompt if there is a Stardock Central beta update. Restart SDC. It'll prompt to update, let it and let it restart SDC again.

Try installing with that, which has some additional debugging for the download verification.

Curtains - Customize Windows with additional styles

Reply #3 March 26, 2006 12:29 PM from

GalCiv2 Forums Top

The new version of Stardock allowed me to successfully download the movies. Thanks Nakor.

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