wont take my serial number

i cant update and impulse says i dont have a correct serial number i do have a legal copy of the games for windows version with the serial number sticker inside the case above the disk holder plz help.

20,369 views 3 replies
Reply #1 Top

Enter the dashes too.

Or contact support via email

Reply #2 Top

Yep, support@stardock.com if you're sure you're entering right. Taking a picture of the key sticker and attaching it would speed things up ;)

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Reply #3 Top

thanks for the help i got it fixed now thanks to supports vry fast reply had it set to a vry old email address. its updateing now yea!!!!!!