Digital Download WTF?

from GalCiv2 Forums
OK I have purchased several games before from Matrix via Digital Downloads but this is the first that seemed kinda weird. First I did not get any confimation by email nor did I get a link to D/L the product. I filled in all the cellls with CC info and checkout. But I got nothing re confirmation. Am I missing anything guys? Is ther some hiddentrick to this
6,752 views 7 replies
Reply #1 from GalCiv2 Forums Top
contact sales at stardock dot com

Once you have a serial number you install Stardock Central, register your serial and download it with that.
Reply #2 from GalCiv2 Forums Top
You should get an email with a serial. Maybe it takes a while?
WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from GalCiv2 Forums Top
hmmm its been about 3 hours.........They have not yet responded. Maybe I will try again and just pray they don't nail me twice for the DD/L.

Thanks guys for the help.
Reply #4 from GalCiv2 Forums Top

Don't worry, we'll make sure you're taken care of.  Contact sales@stardock.com.

 

Reply #5 from GalCiv2 Forums Top
From the mouth of the Frog himself.
Reply #6 from GalCiv2 Forums Top
I did but got no response as of yet. My CC stated I have not been charged so I hope it was a refresh error. Wow this star dock stuff take a bit of time to get use of. I did D/L for the second time (hope I don't have to pay twice!). Now I have the SDsetup and when I try to run it I don't have permission to access it. OH BOY. hmm off to send the tech guys an email. Hope they respond better than sales did
Reply #7 from GalCiv2 Forums Top
Well that might be because you have a limited account on your computer. Make sure you're logged in as "Administrator" when you try to install the game.