Unable to login to http://esupport.stardock.com/

from GalCiv3 Forums

Greetings for my Saareth account, as you can see I can login here, but my password or email address do not work at 

https://esupport.stardock.com/


They do however work at 


https://store.stardock.com

The other problem is with my markmid account, which I have decided to try and address again. When the system migrated, and we were asked to confirm email addresses, I was absent and when I returned my email had changed before I could. Thusly I can login to the markmid account and I can see my old email address, but I cannot confirm the email address so I cannot progress past the initial login at store.stardock.

support
10,352 views 5 replies
Reply #1 from GalCiv3 Forums Top

The support site works with its own login credentials.

You get a password assigned when you submit your first ticket.

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Reply #2 from GalCiv3 Forums Top

NM found the answer, was going to ask how to reset the PW, thanks a lot.

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Reply #3 from GalCiv3 Forums Top

You have to make a new account there.

Reply #5 from GalCiv3 Forums Top

Also I can post again under this account awesome thank you :), I think all three are merged now.

Can close this thread now, many thanks for putting it all together so I can access my old games.