Can't Install Window Blinds

from Stardock.net Forums

I have a subscription and installing Window Blinds through Object Desktop fails.  So I tried downloading a stand-alone version, and it fails as well.  It appears to hang on wbload2.dll as noted in the image below.

Current on all windows patches, Win 10, Intel I7.

window blinds windows 10 everything else windowblinds
18,714 views 11 replies
Reply #1 from Stardock Forums Top

Try disabling your antivirus/antimalware program (3rd party, not Windows Defender). Then try installing via the Object Desktop installer app.

Reply #2 from WinCustomize Forums Top

its ur antivirus.. just disable it during the installation of windowblinds then add it to ur approved programs list in ur antivirus settings. just add the entire windowblinds folder.. and you should be good.

Sins of a Solar Empire II
Reply #3 from Stardock.net Forums Top

Tried that - killed my non-MS AV.  It's still stuck.  When I attempt the install from Object Desktop I get the following.  Hovering over the setup at the bottom yields the smaller screen - hung again.

Reply #4 from Stardock Forums Top

I've asked a Community Support assistant to look at your issue, Leithal007.

Reply #6 from WinCustomize Forums Top

Hello,
Sorry to hear you are having issues. Have you ever install Windowblinds in this system before this? Is this a new system wide install?

Thanks
Basj,
Stardock Community Assistant.

Reply #8 from Stardock Forums Top

Please try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

Reply #9 from Stardock.net Forums Top
Did the purge, rebooted, ended my non-MS AV. Downloaded the app install again, just to be sure. Rans the install under Admin and got at the same place again... Installing the mbload2.dll...
Reply #10 from Stardock Forums Top

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

Reply #11 from Stardock Forums Top

Quoting Leithal007, reply 9

Did the purge, rebooted, ended my non-MS AV

Its likely not enough to just disable it - try uninstalling, rebooting please.

If that fails, try installing under a new Windows Admin (<-important) account:

https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d

If it works to install under it, it should also be installed \ usable under your main account.

Sean Drohan
Stardock Product Lifecycle Manager