Search
New Topic
Forum Home | Login
Bakka
Bakka
Join Date 05/2003
0

Game start crash V4.1 Preview 19th Jan 2021

January 18, 2021 11:13:34 PM from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Well damn.  After 3.5K hours of play I've had my first Game will not start crash.

I'm currently optioned into  beta's v4.1 Preview. 

Game is self modded but I haven't touched the mod since August last year.

I've attempted to change the steam overlay settings with no change of resulting crash.

Any help appreciated

Debug.err

Debug Message:  Current Time UTC: 01-19-2021 03:27
Debug Message:  Version 4.1, Build #10729, last updated on: 01-19-2021 11:54
Debug Message:  Product Version 23.1.2.3
Debug Message:  Steam Build
Debug Message:  Initializing DLC status. Online: 1
Debug Message:  DLC0_Founders Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC1_MapPack Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC1_5_Registration Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC2_MegaEvents Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC3_Snathi Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC4_PrecursorWorlds Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  EXP1_Mercenaries Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC5_BuildersKit Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC6_RiseoftheTerrans Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC7_LostTreasures Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC8_AltarianProphecy Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  EXP2_Crusade Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC10_MechKit Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  EXP3_Intrigue Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC11_StarControlHeroes Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  EXP4_Retribution Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC12_StarControlVillains Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  DLC13_StrangeNewWorlds Owned: 0 Installed 0 PathExists: 0 Enabled By Default 1
Debug Message:  DLC14_WorldsInCrisis Owned: 1 Installed 1 PathExists: 1 Enabled By Default 1
Debug Message:  Finished initializing DLC status
Debug Message:  Attempting to login using persistent auth.
Debug Message:  No existing persistent auth credentials were found for automatic login.
Debug Message:  [EOS SDK] Login Failed - Error Code: EOS_InvalidAuth
Debug Message:  Disabling persisent auth.  User will need to login manually.
Debug Message:  No existing persistent auth credentials were found for automatic login.
Debug Message:  Initializing data directories
Debug Message:  Checking if data bins needs to be rebuilt.
Debug Message:  Loading options binary
Debug Message:  Initialize Prefs
Debug Message:  Checking if mod data requires rebuild.
Debug Message:  Checking data binaries
Debug Message:  Social overlay is disabled due to overlay setup failure (EOS_UnexpectedError).
Debug Message:  [EOS SDK] Connect Login Complete - ProductUserId: 0002ca2c263e4d669f83875f03976caa
Debug Message:  Loading core binary
Debug Message:  Core XML has been changed: Yes
Debug Message:  Setting core data
Debug Message:  Loading particles binary
Debug Message:  Setting particle data
Debug Message:  Registering types
Debug Message:  Setting data for assets
Debug Message:  Activation successful.
Debug Message:  Checking virtual memory
Debug Message:  Initializing event center
Debug Message:  Checking for valid working directory
Debug Message:  Entering WinMain
Debug Message:  ******* Starting Game Shell *******
Debug Message:  InitializeResources.
Debug Message:  Initializing Shell
Debug Message:  Initializing Fonts
Debug Message:  RegisterFont: Font with file: BankGthd.ttf, face index: 0, size 16 ALREADY registered, ID of -245753110 with same properties will not be registered separately.
Debug Message:  Initializing Fonts - complete
Debug Message:  Initializing Direct3D
DebugMessage:  Particle Engine Created.
Debug Message:  Adding DXSAS clean up function
Debug Message:  Initializing device
Debug Message:  DrawManager InitializeDevice
Debug Message:  Creating renderer
Debug Message:  Initializing Direct3D 11 Renderer
Debug Message:  Creating FBX animation core
Debug Message:  Enumerating device settings
Debug Message:  CD3D11RendererSettings::Enumerate: Preferred adapter is 0
Debug Message:  CD3D11RendererSettings::Enumerate: Creating DXGI 1.1 factory

 

 

Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
Bakka
Bakka
Join Date 05/2003
0
Reply #1 January 19, 2021 7:04:23 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

re-install still crashes

disabling mods in pref fill doesn't work

 

Edit

Turning off Beta preview allowed the game to load to main menu.

Reason for Karma (Optional)
Successfully updated karma reason!
Bakka
sdRohan
Join Date 10/2012
+228 sdsupport
Reply #2 January 20, 2021 9:49:18 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Hello,

Sorry to hear you are having trouble.

Quoting Bakka,
reply 1

disabling mods in pref fill doesn't work

We will still want no modding at all for any testing.

Quoting Bakka,
reply 1

Edit

Turning off Beta preview allowed the game to load to main menu.

We see that you got the crash pop-up and submitted it (thank you!).  Were you able to continue with starting \ loading after that?

Sean Drohan
Stardock Support Manager

Reason for Karma (Optional)
Successfully updated karma reason!
Bakka
DerekPaxton
Join Date 03/2003
+217 sdemployee
Reply #3 January 20, 2021 10:14:42 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Thank you for reporting this. It is crashing initializing your graphics. Can you make sure your graphics drivers are updated?

Reason for Karma (Optional)
Successfully updated karma reason!
Bakka
CariElf
Join Date 08/2001
+59 sdemployee
Reply #4 January 20, 2021 10:18:05 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Hi,

It's getting a stack overflow while trying to initialize the graphics. Can you please try updating your graphic drivers? Or if you are using beta graphic drivers, switch to the most recent stable version.

Reason for Karma (Optional)
Successfully updated karma reason!
Bakka
Bakka
Join Date 05/2003
0
Reply #5 January 20, 2021 7:07:29 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Updated to graphics driver to NVIDIA Geforce 461.09-WHQL (I think the old driver was from Aug 2020 452.06)
Restarted machine- fought new drivers to return to my preferred settings..
Confirmed EnableMods=0
Started Steam and set BETA to none (wait for download to finish)
Started Game and after getting to main screan I confirmed in options that Mods are turned off
Loaded current mega game successfully (Ludicrous with 20 nasties with almost 99 hours of playtime)
Exit to main menu and then Exit game
Changed BETA in steam to OPT_in_updates - v4.1 Preview (again wait for download to finish)
Started game and it crashes. resubmitted report  (P.S. esupport.stardock.com always returns ERR_CONNECTION_TIMED_OUT) )
A while later.. tried again and same result.

Checked debug.err and all but the first two lines were the same. (Time stamps different)

Cheers Bakka

Reason for Karma (Optional)
Successfully updated karma reason!
Bakka
Bakka
Join Date 05/2003
0
Reply #6 January 20, 2021 7:14:09 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting sdRohan,
reply 2

We see that you got the crash pop-up and submitted it (thank you!).  Were you able to continue with starting \ loading after that?

Yep.

Played a few more hours..  I rage quit the UN and everyone declared war on me. Fun times bwahahahah..  

Reason for Karma (Optional)
Successfully updated karma reason!
Bakka
DerekPaxton
Join Date 03/2003
+217 sdemployee
Reply #7 January 21, 2021 9:30:32 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Bakka we updated the optin to fix your crash. Please switch back to the option and let us know if it works for you now.

And thank you so much for helping us with this! 

Reason for Karma (Optional)
Successfully updated karma reason!
Bakka
Bakka
Join Date 05/2003
0
Reply #8 January 21, 2021 6:20:45 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting DerekPaxton,
reply 7

Bakka we updated the optin to fix your crash. Please switch back to the option and let us know if it works for you now.

And thank you so much for helping us with this! 

 

Confirmed game start with optin selected.

Thank you

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v1.0.0.0   #108499   web02  Server Load Time: 00:00:00.0000063  Page Render Time: