Object Desktop items activation

Good Morning,

Tried to install and activate start 10 however the product key included would not work, I had upgraded fences and it worked fine but says Start 10 is not associated with this account, i dont understand i just got the subscription

 

Thanks

Jason

3,109 views 3 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. If you upgrade fences, I assume from Fences 2.0? And your Start10 is from your Object Desktop?

Than you will have 2 product keys. 1. Solely for updated version of Fences 3. And another one for the whole package of software that come with Object Desktop. And if your subscription on Object Desktop still valid. You can use the product key that come along with Object Desktop.

You can get to you account via this link -> https://store.stardock.com/myaccount/products

If you are using two different email account when purchasing the product, between your paypal account and your normal email account. Please merge those two account using these steps : https://forums.stardock.com/486311/accounts-and-activation-support-faq#mergeaccounts

Let us know if you still need our assistance.

Thank you

Basj,

Stardock Community Assistant.

Reply #3 Top

Great, glad it get solved.

Thank you,

 

Basj,

Stardock Community Assistant