GC3 Crusade not starting on last Windows 10 Insider build

from GalCiv3 Forums

Just seeing if anyone else has this issue. I keep my main gaming machine on the release ring of Windows 10 so it's not anything catastrophic (in a first-world-problems way), but my laptop and another computer I run with the Windows 10 fast ring updates. Since the last build (16193.1001) and the most recent GC3 beta update GC3 will not launch at all. No errors, no crashes--- the Launcher comes up, I click Play and then... nothing. I don't use any mods at all. I've done these troubleshooting steps on both computers with no results, rebooting between steps:

1. Ran the file check audit several times. Every time it runs it finds one file and re-downloads it, but still no go. If I run the check again it always finds one offending file, but I don't know where to look to see what the file actually is that gets downloaded.

2. Deleted the Stardock folder in the user profile\local folder as well as the GalCiv3 and GC3Crusade folders from the Documents folder.

3. Uninstalled the game, cleaned up leftover directories, and reinstalled (not opting into the beta at first) with the same results. Went ahead and opted into the beta and still no bueno.

4. Tried manually running some executables (GC3Base.exe and GC3Crusade.exe) but all they do is trigger a Windows popup saying 'This app can't run on your pc/To find a version for your pc, check with the software publisher'.

I don't think it's a blocked permissions/run as administrator issue because my Steam folder is on a separate SSD exclusively used for games so it's not in any Program Files data path, and I have UAC disabled anyway.

If anyone else has run across this and has a fix I'm all ears. I haven't had a chance to play GC3 on my main machine at home yet, but the only change there will be the GC3 beta update.

25,690 views 18 replies
Reply #1 from Stardock Forums Top

I have exactly the same problem.  Incidentally, I have the same problem with Expeditions: Viking, so I'm fairly certain that it's the Windows update that broke them.

Very frustrating.

Reply #2 from GalCiv3 Forums Top

Okay I'm glad it's not just me, annoying as it may be ;-)

The other games I run on my laptop still work, but I don't have that many to test. Thanks for the corroboration, though. I'm sure it will get sorted out, and who knows? ---with Build just over we may get some faster Fast Ring updates in the next couple weeks with some of the new features and fixes creeping in.

The Political Machine 2024
Reply #3 from Stardock Forums Top

Came to report the same thing. Build# 16193

The fun of living on the edge. :)

 

Reply #4 from GalCiv3 Forums Top

I posted this issue on the Insider forums and I got a reply. Sounds promising:

 

https://answers.microsoft.com/en-us/insider/forum/insider_games/some-games-not-running-with-build-161931001/5510c0c0-49d3-4b9d-b208-c53dcd015b4f?msgId=f43e0d6a-3daa-46f4-aa3e-213ec3304b28

Reply #5 from GalCiv3 Forums Top

I've also made the team aware of this issue. Thanks for reporting.

Reply #6 from GalCiv3 Forums Top

Any update on this? I would really like to play this coming weekend 3 days off to really play a long game for once in months.

Reply #7 from GalCiv3 Forums Top

No bueno yet...

Reply #8 from GalCiv3 Forums Top

make sure you''re using 16399 or later of the insider builds.

Reply #9 from GalCiv3 Forums Top

Good to hear. I'm still on 16199 and Windows Update isn't getting any newer builds just yet for me.

Reply #10 from GalCiv3 Forums Top

How do I see what build I am on? I just have auto update turned on.

Reply #11 from GalCiv3 Forums Top

Ok nvm I figured it out. I have build 15063.296 and I am unable to run GC3.

Reply #12 from GalCiv3 Forums Top

Well installing the insider version now hope this lets me play GC3.

Reply #13 from GalCiv3 Forums Top

That's odd. If you were on the release ring before it should work--- I don't have any GC3 launching issues on my computers running the regular 1703 release.

Reply #14 from GalCiv3 Forums Top

Nor did I until May 9th when my PC auto updated. Once that happened to update to 1703 have not been able to play. I even tried to uninstall the game, anti-virus programs, updated all video drivers etc..

Now I am only able to update to insider build 16199 atm and still unable to play. I just click play and the stardock launch pad closes. All other stardock games work save GC3.

Reply #15 from GalCiv3 Forums Top

I had a problem some months ago where the base game was broken on my Win 10 laptop. There was no fix for it at the time but it's starting to sound like a Windows Update-caused issue.

Reply #16 from GalCiv3 Forums Top

Going to try and delete GC3 and install a fresh copy to see if I can get it to work.

Reply #17 from GalCiv3 Forums Top

If you've moved to the fast ring and are on 16199 it won't work. I posted the issue on the MS Insider forums as well and a Microsoft rep acknowledged the issue and said he would be adding it to their bug tracker.

https://answers.microsoft.com/en-us/insider/forum/insider_games/some-games-not-running-with-build-161931001/5510c0c0-49d3-4b9d-b208-c53dcd015b4f

Reply #18 from GalCiv3 Forums Top

Ok I figured it out after I rolled back to 1703 windows 10. I had installed a mod off nexus for more ship colors. That mod was crashing the game before it even loads. This is why I wish all mods were on steam where I could subscribe. If the mod was out of date the game would let me know, like in Civ5 or 6.