Search
New Topic
Forum Home | Login
boulder8919
boulder8919
Join Date 07/2018
0

lost serial number for origanal Sins of a Solar Empire

July 5, 2018 1:23:03 PM from Stardock Games ForumsStardock Games Forums

I purchased the original Sins of a Solar Empire about 10 to 12 years ago. In that time I have lost the serial number for the game. I need a replacement number. Any help would be greatly appreciated.

Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
boulder8919
AzDude
Join Date 11/2002
+556 sdemployee
Reply #1 July 5, 2018 1:27:08 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble finding your products.

For your products and keys (both), please see the following page to have them emailed to you:

https://forums.stardock.com/484254/getting-your-products-and-keys

 

Be sure to try all the email addresses you know you have or could have used, especially ones you may use for PayPal or other payment services.

Please let us know if you should have any further questions/concerns.

AzDude
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
boulder8919
boulder8919
Join Date 07/2018
0
Reply #2 July 5, 2018 1:40:46 PM
from Stardock Games ForumsStardock Games Forums

Account Lookup Failure 

I tried them all

Reason for Karma (Optional)
Successfully updated karma reason!
boulder8919
boulder8919
Join Date 07/2018
0
Reply #3 July 5, 2018 1:41:50 PM
from Stardock Games ForumsStardock Games Forums

I tried every account I've had

Reason for Karma (Optional)
Successfully updated karma reason!
boulder8919
AzDude
Join Date 11/2002
+556 sdemployee
Reply #4 July 5, 2018 1:48:30 PM
from Stardock ForumsStardock Forums

Hello,

Please be aware that the Support Desk is Closed for Summer Vacation will be back July 9th,

expect delays in response times, please.

but I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
boulder8919
sdrohan
Join Date 10/2012
+731 sdsupport
Reply #5 July 5, 2018 1:51:51 PM
from Stardock ForumsStardock Forums

Hello,

I have merged your accounts together. You should now have access to your product at:

https://www.stardock.com/support/productkeyretrieval

Please let me know whether this resolves your problem or if you have any additional questions.

+1
Reason for Karma (Optional)
Successfully updated karma reason!
boulder8919
sdrohan
Join Date 10/2012
+731 sdsupport
Reply #6 July 5, 2018 1:51:55 PM
from Stardock ForumsStardock Forums

Hello,

I have merged your accounts together. You should now have access to your product at:

https://www.stardock.com/support/productkeyretrieval

Please let me know whether this resolves your problem or if you have any additional questions.

Reason for Karma (Optional)
Successfully updated karma reason!
boulder8919
Astax
Join Date 04/2003
+24
Reply #7 September 28, 2018 12:28:20 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

That's what I call support!  Great work guys.

Reason for Karma (Optional)
Successfully updated karma reason!
boulder8919
sdrohan
Join Date 10/2012
+731 sdsupport
Reply #8 September 28, 2018 12:55:35 PM
from Star Control ForumsStar Control Forums

Quoting Astax,
reply 7

That's what I call support!  Great work guys.

You are most welcome.

----------------
Sean Drohan
Stardock Customer Service Manager

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: