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DaDreamWizard
DaDreamWizard
Join Date 11/2010
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Hanging delays (Win 7, 10)

September 4, 2015 8:54:15 PM from Stardock ForumsStardock Forums

I've noticed a couple of similar complaints of Object Dock, slow/hanging & lag. I currently am using Windows 10 but this 'hanging-lag', which comes after launching an app from Object Dock, or attempting to launch an item with Object Dock not responding, like it's writing to itself or something is just not correct.

This lagging started quite a while back with Windows 7 (64bit). I use both a tabbed dock at top of screen and a quick launch dock at screens bottom. Both remain off screen/hidden till the cursor initiates, which is also at times a painful delay or lag.

Sometimes the lag is minimal, yet at times it's painfully long. I thought just maybe it wasn't getting enough cpu priority (above normal) so I even tried upping it's priority with no luck.

If I didn't depend on this menuing system so much I would have left it on the backburner 3 years ago... I noticed people have some Windows 10 issues, yet weirdly enough the lag and delays are somewhat less with Windows 10 then they were with Windows 7, but the lag is still here, and I know because I know how just how fast and snappy Object Dock could be while (over) loaded down with many, many (many!!!!) programs & folders spanning 2 disks.

At first I thought my OS was glitchy (Win 7) till I did a clean fresh install which changed nothing. I wish I recorded exactly when this performance issue started.

Hoping this someday gets resolved. Cause even with everything not being copasetic, I'm still a Stardock fan.

objectdock
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DaDreamWizard
randymck2005
Join Date 07/2001
+9
Reply #1 September 5, 2015 6:30:31 PM
from Stardock ForumsStardock Forums

not sure if this will help you but stopped dock64.exe and dock64.dll from running by renaming it to dock64.exe.old and dock64.dll.old and it stopped being slow and hanging in windows 10. Im not sure what impact that will have on the program but it seems to be working just fine.

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DaDreamWizard
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #2 September 8, 2015 12:13:54 PM
from Stardock ForumsStardock Forums

Sorry to hear you're experiencing this problem. Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe 

Then attach the .zip that's created and send it in with a ticket to support: 

https://esupport.stardock.com/index.php?/Tickets/Submit 

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DaDreamWizard
ukimiu
Join Date 08/2015
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Reply #3 September 9, 2015 8:28:52 AM
from Stardock ForumsStardock Forums

It really works for me!!! thanks a lot!!

running WIN10 64BIT PRO

 

 

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DaDreamWizard
ukimiu
Join Date 08/2015
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Reply #4 September 9, 2015 8:29:38 AM
from Stardock ForumsStardock Forums

Quoting RandyMck2005,
reply 1

not sure if this will help you but stopped dock64.exe and dock64.dll from running by renaming it to dock64.exe.old and dock64.dll.old and it stopped being slow and hanging in windows 10. Im not sure what impact that will have on the program but it seems to be working just fine.

 

It really works for me!!! thanks a lot!!

running WIN10 64BIT PRO

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DaDreamWizard
DaDreamWizard
Join Date 11/2010
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Reply #5 September 9, 2015 9:33:59 PM
from Stardock ForumsStardock Forums

I have tried your suggestion of stopping those 2 files dock64.exe and dock64.dll.  It does show improvement, less lag, but the lag is still there.  If I didn't remember how instantaneous Object Dock can be after launching programs and with even more shortcuts this would be less obvious to me.  I just know how great this Dock app can be.

For the time being I'm leaving those 2 files stopped. Have not yet seen any negative impact.

Thanks for your great input!

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DaDreamWizard
DaDreamWizard
Join Date 11/2010
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Reply #6 September 16, 2015 6:18:36 PM
from Stardock ForumsStardock Forums

Update!

I did a complete uninstall (and install) with a batch file provided by Brad Ather of Stardock support.

Unfortunately this didn't help... But I then took 'ukimiu's' suggestion again and disabled dock64.exe and dock64.dll and Object Dock is back to kicking and fast. 

 

I know, this isn't what would be considered a correct fix, but it works.

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DaDreamWizard
Wizard1956
Join Date 01/2008
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Reply #7 September 16, 2015 9:36:15 PM
from WinCustomize ForumsWinCustomize Forums

Quoting DaDreamWizard,
reply 6

this isn't what would be considered a correct fix

A "correct" fix IS whatever it takes to get it working for you......

 And actually, it was RandyMck2005 who first posted the fix/advice

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DaDreamWizard
martin166
Join Date 07/2013
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Reply #8 September 27, 2015 8:40:17 AM
from Stardock ForumsStardock Forums

Stardock - renaming those dock64.exe and dock64.dll files also worked for me. What I was noticing is when I would close a program and go to ObjectDock to pick a new one, I'd get a spinning cursor for a few seconds - like ObjectDock was busy. Taking out the 64 bit files absolutely stopped that and the dock is still working. I'm running Win10. Can we get some feedback on this?

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DaDreamWizard
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #9 September 28, 2015 11:37:56 AM
from Stardock ForumsStardock Forums

I don't have any news besides we have submitted this to the developers.

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DaDreamWizard
martin166
Join Date 07/2013
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Reply #10 September 28, 2015 11:47:44 AM
from Stardock ForumsStardock Forums

Well that is feedback

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DaDreamWizard
martin166
Join Date 07/2013
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Reply #11 October 5, 2015 4:55:52 PM
from Stardock ForumsStardock Forums

By the way, I think dock64.exe and dock64.dll have something to do with Docklets like Weather. Once I renamed those my weather docklet stopped working. Just an FYI for others.

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DaDreamWizard
randymck2005
Join Date 07/2001
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Reply #12 October 10, 2015 8:22:35 PM
from Stardock ForumsStardock Forums

here is a link i found about dock64.exe.. might be helpful. still working great for me with no ill affects after renaming those files


http://www.file.net/process/dock64.exe.html


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DaDreamWizard
Wagnum_pi
Join Date 10/2015
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Reply #13 October 12, 2015 5:49:21 AM
from Stardock ForumsStardock Forums

Big shame as tried this and although improved my issue it only dropped from 34 seconds to start down to 30 seconds. You guys arent having to wait this long are you? Ive tried disabling a few things in my startup which I dont need but 30 seconds is the fastest I can get it to go which considering with Win 7 it only took a couple of seconds im pretty disappointed. Even tried getting rid of my old free version and buying the latest paid for one and doing a fresh install but still slow...

 

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DaDreamWizard
WOM
Join Date 01/2002
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Reply #14 October 12, 2015 9:26:23 AM
from WinCustomize ForumsWinCustomize Forums

Am using W7 and object dock and when I click on a program it brings it up in 3-5 seconds.  I've done none of the above fixes, straight out of the box as they say.  I can click program after program and its still 3-5 seconds.  As I'am an old man I don't need it any faster.

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DaDreamWizard
martin166
Join Date 07/2013
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Reply #15 October 12, 2015 10:23:04 AM
from Stardock ForumsStardock Forums

For me the rename of the x64 files just corrected the bit of clocking when closing items launched from the dock (and some minor delay in starting apps from the dock). However, upon boot it does take my Win10 system much longer to display the dock than it did under Win 7. I'd say the 30 secs. sounds about right. Under Win7 I'd see the dock very soon after boot. Under Win10 there is a very noticeable delay. I just thought it was something on my system, but after looking around, and removing anything that isn't needed in startup land I see no change. I thought it was just me...

 

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DaDreamWizard
randymck2005
Join Date 07/2001
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Reply #16 October 12, 2015 6:17:29 PM
from Stardock ForumsStardock Forums

I am using windows 10 pro x64 and not having any delays at all. Im not a computer expert or anything i just tinker around abit thats why i came up with the renaming of files so they would not run at boot which helped my system 100%

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DaDreamWizard
martin166
Join Date 07/2013
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Reply #17 October 12, 2015 6:41:55 PM
from Stardock ForumsStardock Forums

I'm running Win Pro 10 x64 with 8G of memory, RAID array and an Intel I5 processor. After login, everything comes active but there is a delay before I see the Dock at the bottom. I also have a few flyout menus on the Dock - not sure if that adds anything to the mix.  Randy, do you shutdown your computer or put it to sleep or hibernate? I'd be interested from a cold boot and login, how long after login before you see the Dock?

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DaDreamWizard
Jafo
Join Date 03/2001
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Reply #18 October 12, 2015 9:06:11 PM
from WinCustomize ForumsWinCustomize Forums

Quoting martin166,
reply 17

I'm running Win Pro 10 x64 with 8G of memory, RAID array and an Intel I5 processor. After login, everything comes active but there is a delay before I see the Dock at the bottom. I also have a few flyout menus on the Dock - not sure if that adds anything to the mix.  Randy, do you shutdown your computer or put it to sleep or hibernate? I'd be interested from a cold boot and login, how long after login before you see the Dock?

Since Win8 and beyond, Microsoft changed their boot sequence to give the impression of a fast-loaded desktop, however all third-party applications were left to the end of the sequence which gives the impression [only] that there is a delay for such things as Object Dock loading.

The reality is that the overall boot time is not much different from Win7 and earlier - it only looks that way.

Only real gauge of load times is watching drive activity.  When that stops the sequence is complete...

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DaDreamWizard
randymck2005
Join Date 07/2001
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Reply #19 October 13, 2015 7:01:29 PM
from Stardock ForumsStardock Forums

From logon it take 58 secs until i have loaded objectdock. I also shut down my pc all the time. My pc is 7 yrs old a quad core and 16 gigs of memory and a ok graphics card

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DaDreamWizard
martin166
Join Date 07/2013
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Reply #20 October 13, 2015 7:43:31 PM
from Stardock ForumsStardock Forums

Thanks Randy, I think that is the delay we are talking about.

Jafo - I take that point about Windows now relegating 3rd party apps to start after it - having said that I have like 20 items in my system tray they all load pretty soon after login. In addition I recently installed Rainmeter to watch my drive and processor. Even that loads way before ObjectDock comes active - and I just installed it so that isn't causing any more load. It is still a solid 15-20 seconds after Rainmeter loads on the screen before I see OD. It is just curious, not the end of the world. I just unloaded it after boot and started. Took like 10 seconds, so that doesn't seem all that bad. I'm guessing part of the reason is that it starts from the Startup folder and not as a service - but that is how Rainmeter loads too.

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DaDreamWizard
randymck2005
Join Date 07/2001
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Reply #21 October 13, 2015 8:20:01 PM
from Stardock ForumsStardock Forums

oh I'm sorry. I was thinking people were talking about when you clicked on the objeckdock menus of being slow. because some times before i renamed those files mine would freeze for a few seconds and sometimes stop responding all together.

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DaDreamWizard
martin166
Join Date 07/2013
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Reply #22 October 14, 2015 8:57:33 AM
from Stardock ForumsStardock Forums

Yea, we have a couple of different things going on this thread. I didn't have a delay launching but did have one closing apps. The Dock would clock. Renaming those files did stop that.  I do hope Stardock is looking at some performance improvements in the next release...

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DaDreamWizard
Chris TH
Join Date 02/2003
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Reply #23 October 16, 2015 1:01:02 AM
from Stardock ForumsStardock Forums

For the record, I've come here to see if this was an issue with just me or happening generally (I'm getting the OD delay/hang after an app is launched/closed).

I submitted the log and opened a support ticket.

Cheers,

Chris.

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DaDreamWizard
WOM
Join Date 01/2002
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Reply #24 October 16, 2015 8:21:23 AM
from WinCustomize ForumsWinCustomize Forums

Guess I read it wrong also.  My OD is the last thing that pops on my screen also.  The icon is #3 in the systray. Strange.  W7, 8 gigs of ram, windows 64.

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DaDreamWizard
martin166
Join Date 07/2013
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Reply #25 October 16, 2015 8:51:32 AM
from Stardock ForumsStardock Forums

WOM - you didn't read it wrong, we just morphed into two topics:

 

1) OD will hesitate / hang when launching / closing applications launched from OD

 

2) OD is slow to start on boot

 

For me too - OD is always the last item to load.

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