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gherardo
gherardo
Join Date 01/2002
+1

Starting GC3 crashes and removes disk from Win7 !!!

November 20, 2014 4:51:19 PM from Galactic Civilizations III ForumsGalactic Civilizations III Forums

PROBLEM DESCRIPTION

Have downloaded GC3 from steam today.

Installed on disk E under steam app.

Launched, I get the splash screen with the Drengin and Launching......... minutes long.

Then an error appears "GalCiv3.exe has stopped working" and I can only close it.

At that point I'm back to desktop and have also found that the whole physical E disk disappers (not even on HW list) and gets back only with an HW restart (shutdown). OS doesn't list HW errors and SMART is ok.

 

SOLUTIONS ALREADY TRIED

  1. completely reinstalled GC3 - nope
  2. tried another steam application - works fine
  3. tried installing the fonts - nope
  4. updated bios - nope

 

HW-SW

  • AMD Phenom quad core
  • 8GB RAM
  • MB ASUS M5A97 R2.0
  • 2 x 250GB SATA-I (C & E)
  • NVIDIA GT9500 1GB
  • Win 7 Pro - 64 latest fixes

Hope someone at Stardock can help.

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gherardo
androshalforc
Join Date 03/2007
+62
Reply #1 November 20, 2014 6:41:23 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

https://forums.galciv3.com/452855/page/1/

this is Probably your best bet it seems youve done the first half but submitting a ticket is probobly your next best step

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gherardo
satoru1
Join Date 07/2008
+75
Reply #2 November 20, 2014 7:24:51 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

If your e drives are disappearing that sounds a lot more like a hardware issue

 

Are you running steam of an external drive or something?

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gherardo
gherardo
Join Date 01/2002
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Reply #3 November 21, 2014 2:22:35 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting androshalforc,
reply 1

https://forums.galciv3.com/452855/page/1/

this is Probably your best bet it seems youve done the first half but submitting a ticket is probobly your next best step

 

Those are all internal sata drives and no error is reported. I also checked cable. If I don't launch GC3 all is fine for days.

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gherardo
gherardo
Join Date 01/2002
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Reply #4 November 21, 2014 2:23:32 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting androshalforc,
reply 1

https://forums.galciv3.com/452855/page/1/

this is Probably your best bet it seems youve done the first half but submitting a ticket is probobly your next best step

 

I'll do what you suggest, thanks.

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gherardo
gherardo
Join Date 01/2002
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Reply #5 November 21, 2014 3:02:55 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Done

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gherardo
Edladner
Join Date 03/2005
+57
Reply #6 November 21, 2014 4:41:54 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

gherardo, when they get a solution please share

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gherardo
gherardo
Join Date 01/2002
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Reply #7 December 7, 2014 3:25:21 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Basically it could be a disk problem.

 

I'm not 100% sure because on c: works while on e: doesn't BUT I have no HD smart warning or any other problem. Other programs work from e: and this has been some weeks now.

 

Anyway, from c: works.

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gherardo
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #8 December 9, 2014 9:08:06 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

gherardo - Have you tried replacing the cable for your HDD? Just a thought.

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gherardo
ForesterSOF
Join Date 10/2013
+32
Reply #9 December 9, 2014 1:51:58 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I am wondering if your E is configured differently then C.

File system type or Sharing.

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gherardo
gherardo
Join Date 01/2002
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Reply #10 December 20, 2014 11:34:41 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Quoting ForesterSOF,
reply 9

I am wondering if your E is configured differently then C.

File system type or Sharing.

 

Neither

 

I have no other problem beside that with gc3

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gherardo
jonboymt
Join Date 11/2010
0
Reply #11 December 27, 2014 12:22:28 PM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

I had a very similar issue with regular lock ups in GC3 with new game start-ups after upgrading to a new SSD drive in my Win7 desktop.  I had to increase the virtual memory settings on the new drive in order for games to launch again. works smoothly now. Look into this maybe?

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gherardo
gherardo
Join Date 01/2002
+1
Reply #12 January 3, 2015 10:36:15 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

It's a standard HDD.

 

How do you change the virtual memory settings?

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gherardo
The_Gear
Join Date 10/2013
+98 sdsupport
Reply #13 January 27, 2015 8:53:01 AM
from Stardock ForumsStardock Forums

Check this screenshot gherardo

http://screencast.com/t/dfAV70IHX 

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