according to frogboy, there are not really any problems with online custom games atm
pings of +350 with people living in my street are quite normal it seems
People like me really don't care about new heroes or maps. Why should we? We are not even able to have a decent online game without playing a slideshow. (which is not caused by my pc fyi)
checking this board every day, still no news on the "golden patch" which could solve my problems
fyi Stardock, Blizzard communicates with it's community too (on their forums)