DRM hasn't/doesn't stop pirating.
I think that's the point...
And they are providing a battle.net type service, they just underestimated the stress that would get placed on it so it's a little shakey for the moment.
Exactly the point. I support Stardock because I want them to continue to offer DRM-free games, despite the recent problems. I will not buy games with draconian DRM that only punish the customer and not the pirate. Every game gets cracked, so why do I, a legitimate customer, have to deal with installation limits, blocked 3rd party software (like Daemon Tools), Securom rootkits, and general inconvenience?
The pirates get the game *without* all that crap.