If you go to WinExp \ Desktop, how many icons do you have on your desktop?

Reduced 86%

Original 929 x 455

Sean Drohan
Stardock Support Manager
[/quote]

I have 14 items on my desktop

I have the same problem with the icon text....

I don't have any options to turn off HDR... how do I fix?

Sean,

Any update on this issue?  It is becoming more of a problem as the popup is overlaying as I work.  Yesterday I was on a Teams meeting screen sharing, and I couldn't click on / edit an item during a demo because of it. 

Thanks.

Yes, only one monitor.  Icon text becomes transparent when changing fences pages. Text shadows stay.

I have found that 3 icons wide fences sometimes get slightly smaller and instead display 2 columns. Resizing the fence makes all 3 columns of icons appear, but without visually making the fence wider. I have the setting enabled for even multiples. The bug seems to happen pretty randomly after I shut down my computer, but I have not been able to reproduce it.

                                           This column (3) stacks with the two others when it happens, even though there is visually enough place for them to fit

     1                      2                     3

Hello,
Sorry to hear you are having issues. What is your icons size setting? Can you set it to "Classics" and see if it help. Also need to know more details on your system.

1. Windows version, please use Winver.exe to get full Windows version numbers.
2. Details on your monitor/s setup, resolutions, scaling, etc.

Thanks
Basj,
Stardock Community Assistant.

Thanks, and now awaiting the purge and reinstall steps. Do let us know when you have done it.

Thank you,

Basj,
Stardock Community Assistant

Hello Mathisbuilder,

Thanks.

Still need to know the icons size.

Thank you,

Basj,
Stardock Community Assistant

I have bought and refunded the software yesterday. I've decided to check your forum and see if I could find a solution to my issues.
I really would like to buy you software back after you solve the errors.
As Wallpaperengine was having troubles with compability, probably some other software I use may also causing the problem and It's probably DisplayFusion. I Do have multiple monitors and fences would really help me organizing.
I'll keep looking for updates where multiple monitors/displayfusion issues would be fixed.
Thanks.

I upgraded to Fences 3.13 on Windows Pro 20H2.  After reboot, my desktop is completely blank. If I navigate to the desktop folder in explorer, all my files are present and available. Double-Clicking on the desktop does nothing. Right clicking on the desktop shows my right click menu with 'Enable Fences' as an option. However, choosing that option does nothing. I can 'run' fences from the start menu (yea Start 10), and it starts. It shows Version 3.1.3 and fences is enabled. Snapshots of my desktop are there, but restoring one again does nothing. disabling and enabling fences does nothing as well. I also tried disabling the double click to hide desktop.

At this point, I uninstalled and installed version 3.09.  Now fences are back, but are moved to a different monitor (I have 3) when I reboot.

If "purge" and "reinstall fences" will result in having to rebuild my fences, I'm not interested.  I'm a long term Fences user and don't want to waste hours trying to reconstruct years of fence building.

After many years of using Stardock products without problems, I'm very disappointed by all of the problems with this update - and will be hesitant to use your products in the future.

Having an issue where the update pop up keeps popping up, installed ver 3.1.3.3 same as the one it wants to install. won't install, won't stop bugging me.   How do I stop this?

Is Stardock working upon a maintenance release that fixes the problems?

Presuming 'yes': in the meantime, please give a download link, here, to the last version of Fences that was stable / worked properly. Thank you.

EDITED to insert a word I had omitted.

Try answer #130....