New to the franchise. Saw a used copy of the Sins base game in a local game store and decided to pick it up. Installed just fine, but I can't seem to be able to download any patches or updates.
On the game launcher, I used the "Update Serial" button to enter the serial # that came on the box. Then I clicked on "Update Game", but that just took me to Stardock Games online instead. I created an account and tried to add the serial number of the used game I purchased to my account, however, I got an error message saying that the number is already registered to somebody else.
If the serial is already registered to somebody else, but I purchased it used, then how do I get the game updated / patched? I submitted my issue to Support a few days ago, but have yet to hear back.