Stardock will be closed for the rest of the week starting on Wednesday, November 25th and we will be returning on Monday, November 30th. We will be monitoring support tickets and forums during this time but expect delays in responses during this time.
I bought multiplicity from steam. I am trying to upgrade it. When I enter my e-mail addy it says im not eligible for upgrade pricing. How do I upgrade the version I got from steam and qualify for upgrade pricing?
I have forwarded your report to the Stardock support team for their review and recommendations.
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
AzDudeStardock Community Assistant
I'm wondering the same thing, but haven't yet been able to find an actual answer to the question anywhere it's been asked--either on Steam's or Stardock's forums.
Is this question "That which shall not be answered," a next-door neighbor of "he who shall not be named"?
Sorry to hear you are having trouble.
Steam versions are not eligible for upgrade options at this time.
Sean DrohanStardock Support Manager
Same issue, guess I will be returning my steam purchase when I get home tonight and purchasing from you website instead. I will submit feedback to steam letting them know the product is non-up-gradable through their store.
Why is that? I bought mine from Steam paying cash during sale (I can provide receipt), and not in a bundle. If I own a license of the program why does it matter from where is it?
Hope you reconsider your policy, Thanks
There are many great features available to you once you register, including:
Sign in or Create Account
Thank you! Please check your email for a confirmation link. Once confirmed, you can look forward to receiving exclusive specials and announcements direct from Stardock.
Need to unsubscribe?