Fences 3.09 available » Forum Post by Nakor

Rebooted after the update and all hidden fences and items booted up as visible. Was working as expected prior to this update. (All hidden items booting up hidden)

Thanks,

David

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It's working good

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As usual, there's a problem with the latest update. To wit: after the update, the program keeps offering to update itself.

Also, the lack of e-mail support for a paid product seems unacceptable.

Further, the 'sign in' link below the 'hello guest' text takes one to a dialog for creating a new account.

What a mess!

+1

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Quoting najoll,

reply 3

As usual, there's a problem with the latest update. To wit: after the update, the program keeps offering to update itself.

Also, the lack of e-mail support for a paid product seems unacceptable.

Further, the 'sign in' link below the 'hello guest' text takes one to a dialog for creating a new account.

What a mess!

Hello,

Sorry to hear you are having issues. Please try purge and reinstall : https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot, retest and report back.

Thanks

Basj,

Stardock Community Assistant.

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Dear Basj

Thanks for the reply, but I don't fancy re-creating all my fences. Still, I suppose I could save the layout and then restore it - yes?

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Quoting najoll,

reply 5

Dear Basj

Thanks for the reply, but I don't fancy re-creating all my fences. Still, I suppose I could save the layout and then restore it - yes?

Yes you can, Please refer to this https://forums.stardock.com/486084/fences-support-faq#backupsnapshots

Thank you,

Basj,

Stardock Community Assistant

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I've backed-up and purged. Now, where do I get the new installer from, please? Also: you're going to fix the forum problem I identified, yes?

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https://store.stardock.com/myaccount/products gives an error.

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Island Dog

Join Date 06/2003

+1047

Not seeing any issues with that link.

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OK, using a different browser, and having entered my credentials twice, I managed to get the download. Also, restoring the backup removed all the colours from my Fences; the colours don't get backed up. I've mentioned this before. (Why don't you celibrate your anniversary by trying to make your website and products work better, frankly?)

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Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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Here too, after the update, the program keeps offering to update itself.

I don´t want to lose any customization of fences so, till a new version without this annoying bug, every day I´ll tell Fences update window "remind me later"... that really means: I have already update!

Thanks.

+1

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Quoting nachogoberna,

reply 12

Here too, after the update, the program keeps offering to update itself.

I don´t want to lose any customization of fences so, till a new version without this annoying bug, every day I´ll tell Fences update window "remind me later"... that really means: I have already update!

Thanks.

Hello,

Sorry to hear you are having issues.

There has been a recent update fix to the OD Manager update issue.

Check again to see if your issue is OK now.

AzDude
Stardock Community Assistant

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Nakor

Join Date 03/2001

+41

I fixed the version prompting for a new one. My apologies. Too many numbers...

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Thanks

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hi, ive downloaded the update , as it started updating i get a string od errors , file not found

now i cant uninstall iva controll pannel , or via the uninstaller ,

my fences is gone from home screen & am stuck

(see links to screen shots)

https://ibb.co/fm3VPd

https://ibb.co/cKgvqJ

https://ibb.co/k5VAPd

how do i go by it ?

i tried restarting computer , tried every other uninstaller ,

do i just delete the programs file folder ? im bit not sure on that

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Quoting info2868,

reply 16

hi, ive downloaded the update , as it started updating i get a string od errors , file not found

now i cant uninstall iva controll pannel , or via the uninstaller ,

my fences is gone from home screen & am stuck

(see links to screen shots)

https://ibb.co/fm3VPd

https://ibb.co/cKgvqJ

https://ibb.co/k5VAPd

how do i go by it ?

i tried restarting computer , tried every other uninstaller ,

do i just delete the programs file folder ? im bit not sure on that

Hello,

Sorry to hear you are having issues.

Do Purge to uninstall https://forums.stardock.com/486084/fences-support-faq#reinstalling

then ReBoot and reinstall latest version.

Report back here results. please.

AzDude
Stardock Community Assistant

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thank you for your response

i had tried this before i posted (as this was mentioned above in the thread)

the only way i just got around this was by going to task manager & disabled the auto start-up rebooted then reinstalled

I got it to reinstall this way

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I´m still seen, every day, the "download the new update" window. As you know I´d already updated to 3.09. So, yesterday I clicked in "remind me later", today again "remind me later" and so on

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Quoting nachogoberna,

reply 19

I´m still seen, every day, the "download the new update" window. As you know I´d already updated to 3.09. So, yesterday I clicked in "remind me later", today again "remind me later" and so on

Hello,

Sorry to hear you are having issues.

Is your PC a laptop , have you done a complete shut down

and restart , this problem has been fixed for most others.

AzDude
Stardock Community Assistant

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Hi

Is there a way I opt out of an update, the constant prompt is so annoying and I don't want to restart my PC for various reasons, but I keep getting the update reminder.

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Quoting soheil111,

reply 21

Hi

Is there a way I opt out of an update, the constant prompt is so annoying and I don't want to restart my PC for various reasons, but I keep getting the update reminder.

Hello,

Sorry to hear you are having issues. Please try the purge and reinstall solution steps https://forums.stardock.com/486084/fences-support-faq#reinstalling

Restart and report back, Thanks.

Basj,

Stardock Community Assistant.

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No, is not a laptop and yes, I´ve restart not once, maybe three or four times.

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Hello

Would you Please try this Clean Boot : https://forums.stardock.com/486084/fences-support-faq#cleanboot

AzDude
Stardock Community Assistant

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Fences does not like me.

After several installations using ….

"LazyStardockDevs.bat" or Purge_Fences.bat or creating a new user , fences does not work

1 - Any icon you put on the desktop is fixed and does not allow you to change location but if I not enable Fences I can change the icons.

2 -Drawing a ractangle on the desktop with the left mouse nothing appears

3 - Drawing a ractangle on the desktop with the right mouse appears the context menu with the "Config Fences"

Fences is Unlocked

Who Help me ? I hava a Paid program but I have no program

Thank you

Mario

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