It doesn't follow that these voices should not be heard or listened to, but it may surprise some people to learn that forum users and people who download mods, let alone make them, are not, by any stretch of the imagination, the majority of any community that plays any game. In fact, the majority, a heavily weighted proportion for most games, just play it if they like it, and stop playing when they get bored, and the only footprint they leave is the money they spent on it. No forum posts, no reviews, no social media stuff, nothing. The 'Community' not even being aware they ever even played the game, and certainly having no idea whatsoever of what they thought about it.
This doesn't mean that discussion is bad, pointless or that it doesn't lead to some wonderful changes to games, but I think taking a step back once in a while to gain some perspective is a good thing. ie: Keep Rawrspooge Fartnoise the Rage Monster and its buddy, The Snark, in their respective cages. Nothing productive ever happens while they roam free, and you just look like a five year old.
Even if 75% of forum posters all unanimously declare a game a POS, all that will ever mean is that 75% of forum posters think that. There will be many who read the forums, but never post, so even that 75% is not 75% of all forum users. If 75% reviews on Steam are bad, all that will ever mean is that 75% of the Steam users that bother writing reviews at all think it's it's a bad game.
Let's not get carried away with words like majority and minority, because ultimately, the only people who actually know these statistics with any real and useful degree of accuracy at all are the people involved with development, publishing and sales of the game.