Here is a link to a video illustrating my problem.  You'll see me trying to drag the scroll bars but the only thing that happens is sometimes they zip to the bottom and stay there.  Also you'll see that when I hover over them the scroll bars illuminate and fill the entire height of the window - in the past they would only illuminate a portion of it, in order to show that more items were available above and/or below to scroll to.  I also demonstrate that when I click on the icon of an item in the Fence and then scroll up or down using the arrow keys on the keyboard, it scrolls just fine through all the items in that Fence. Apologies if this doesn't work - have never recorded my desktop before...

http://gofile.me/71uKi/Cq06rB6n6

Sorry about that. I couldn't seem to make it completely password-free, so I instead gave it the password Fences1 so try that. 

Thanks! 

I'm not sure what you mean by that. We were just talking about the video I made illustrating the problem. The password is just to access the video and see the problem as it happens. 

I've watched your video, unfortunately, I can not reproduce your issue on my 4K monitor even turning the scaling up to 300%, the scroll bars appear properly and it can be click and drag normally. Refer screenshot below.

I believe, it best to purge it and reinstall fresh, try these steps : [Link]. Just make sure to re-download the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Purge is a little different than those normal uninstall. It suppose to remove all traces of Fences from your system. So you can install again, fresh, as if Fences never installed before. Only your backup snapshots will be save.

Thank you,
Basj,
Stardock Community Assistant.

I have tried a new installation of Fences on a new installation of Windows 11, so basically almost a new computer, and the problem still exists. How can I be the only user who can't scroll their Fences?  This is truly bizarre.  Hope you guys roll out a fix soon...

I'm having a similar issue with the eddthebrit.

I can scroll through the Fence with the mouse wheel, but not with the scroll bar, which appears white when the mouse hovers over it.

This is happening on a fresh installed Windows 10 and Fence 4.

https://i.ibb.co/z8ZQwLy/image.png

Windows 10 21H2 (19044.3086)

The same issue still occurs in both Cleanboot and Sandbox.

Not surprising, since I already mentioned that I did a clean install of Windows.

No touch and my mouse is a Logitech G703.

jake7678 & eddthebrit.

I've forwarded your issue to Support and Dev has came back and mentioned the issue is resolved and its should be available on next update release. Hopefully soon. We appreciate all your report, feedback and patience.

Thank you,

Basj,
Stardock Community Assistant

There is a known issue with Fences and manually using scrolls bars that has a fix in the pipe.

Thanks.

Sean Drohan
Stardock Product Lifecycle Manager

Sorry, I missed all this. I am running 4.12 on Windows 11. Glad to hear they have identified the problem and a fix is in the pipeline!  

Best wishes, 

Edd

Hello,

I believe, that is not possible.

Thanks
Basj,
Stardock Community Assistant.