I have the same problem after updating today.

EDIT: downgrading to 3.09 solved my problem.

I had exactly the same problem.  No of the suggested 'self help' solutions worked for me , ref. :

https://forums.stardock.com/486084/fences-support-faq

What *DID* work for me were to download version 3.10 from my Downloads at my Stardock account  ( https://store.stardock.com/myaccount/products )  and then install that on top of what was already installed (I installed the version 3.10)

The way I comprehend it , then Stardock messed up somehow, either they made something that introduced a problem, or they offered us an update that we were not entitled to so that product did not work correctly after install because of too old product key or something.

Anyway , as written then just download and install 3.10 (or what is your correct version via your account download !).

P.S. :

It appears as if some people have issues with 3.10  (3,1,0,5 is the version installed on my system) , ref. :

https://forums.stardock.com/505007/page/1/

If your issue persists then solution appear to be to uninstall v. 3.10 and reinstall v. 3.09 .

(I personally do *NOT* have 'WallPaper Engine' installed so my issue with Fences has nothing to do with that !)

Same problem here. After installing the update on July 22, 2021 I did not immediately restart the computer. On July 23 when I started up the computer my desktop had no icons and Fences seems to be not working at all. I can't even start over by drawing a rectangle on the desktop and defining new fences.

Following the advice from FiatLux_DK I downloaded and re-installed from my Stardock downloads area. That restored my desktop and all my icons.

I won't be installing any more Stardock upgrades until they tell us this problem has been fixed. It would have taken hours to re-build my desktop if I had to do it manually.

Hello,

Sorry to hear you are having issues.

see this updated post please https://forums.stardock.com/505007/page/1/#3806834

AzDude
Stardock Community Assistant

If you hold on for a bit We are working on the fix for the issue 

and a update for it should be ready soon ...

Hello,

Just an FYI that Fences 3.12 Beta was released today.

For all the details, please see:

https://forums.stardock.com/506115

We are very much looking forward to your feedback there.

Thanks,

AzDude
Stardock Community Assistant

Yes that's the right version

AzDude

This is my first time posting, hope I am doing it correctly. I am running Windows 10 Home 21H1 build 19043.1083. I have three 32" TVs attached. I have been using v3.0.9.11 for many years without any problems. Love the software. I received the email to upgrade to 3.1.0.5. Created a Restore Point and downloaded and installed the update. I received the message that Fences has detected that Explorer was not closed properly. The instructions to re-enable did not work. I used the Restore Point and moved back to v3.0.9.11.

I have Fences back and is working, but now have a different problem. Sometimes when I move the cursor over my roll up Fences a black background appears around some Fences, but as I move the cursor more black background appears on the display. And when I try to remove the background it covers the whole display and then the other two. Now I am looking at three black screens. I have been able to solve this problem by re-setting my wallpaper. But the black reappears at times (not all the time) when I use Fences.

It would be nice to use this version (3.0.9.11) that has worked for me in the past. It only started when I upgraded. Any suggestions would be much appreciated.