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darthpotato87
darthpotato87
Join Date 06/2006
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Multiplayer Bug

Endless loading screen

November 18, 2014 9:01:28 AM from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Hey guys, 

a friend of mine and I were playing multiplayer recently. Everything worked just fine till yesterday, even restoring a game. 

But when we are trying to restore our savegame now, we are caught in an endless loading screen. The galaxy is still moving meaning that the game doesn't crash. The only way out is ALT+F4 though. The same happens when we are using older autosaves. 

Regards,

DarthPotato87

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darthpotato87
Raynman
Join Date 11/2011
+14 sdemployee
Reply #1 November 24, 2014 10:07:48 AM
from Galactic Civilizations III ForumsGalactic Civilizations III Forums

Thanks for posting your issue. Which version of the game were the old saves from? Would you kindly, submit a ticket via our support system so that I can better assist you with your issue. After following the link, run the support tool, include your steam name, describe the issue you are having and then send us the zip file to greatly speed up the process!


Link to forums for explanation:

https://forums.galciv3.com/452855/page/1/


Link to support tool:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

 
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