As someone who pre-ordered and beta tested Elemental, I was among the group that was ultimately disappointed in the game. I thought it was great, and had some potential, but there was a blandness to the game and it seemed not to live up to its promise. In the end, I probably played 10-15 games and then put it away. Despite possibly being able to get into it because I was involved in the Elemental beta, I avoided the FE beta because I was a little bit leery and wanted to be surprised in the end.
"Bland" is not Fallen Enchantress. Don't get me wrong, there are some things with FE that I still think could be improved, but in the end this is a game that feels fun. I find myself getting into that "just one more turn" mentality.
So, congratulations, overall. You definitely stood by your customers on this, and it's things like this that guarantee I'll remain a Stardock customer.