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Inscrutable
Inscrutable
Join Date 04/2008
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Have any UK players received their Limited Edition boxes yet?

September 7, 2010 6:38:36 AM from Elemental ForumsElemental Forums

Well I think the title speaks for itself...

 

I live in the UK and pre-ordered the game but haven't yet received it in the post.  I've seen a couple of other posts on this issue and have sent an email to sales@stardock.com asking them to confirm the dispatch date but have had nothing beyond their automated response assigning me a ticket (3 days ago).

 

The fact that I also have an unrelated (Gal Civ 2) ticket that's been open for 2 and a half weeks without resolution means that I don't really have much faith in them responding to me soon, so I thought I'd post this question in the hope that someone out there can put my mind at rest.

 

On a related note - if anyone HAS received their copy in the UK, what courier company delivered it, or did it come in the "normal" Royal Mail post?

 

Thanks in advance for any responses,

 

Inscrutable

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Archonsod
Join Date 03/2006
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Reply #1 September 7, 2010 6:50:15 AM
from Elemental ForumsElemental Forums

Nope, still waiting.

 

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kryo
Join Date 05/2003
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Reply #2 September 7, 2010 10:41:17 AM
from Elemental ForumsElemental Forums

nothing beyond their automated response assigning me a ticket (3 days ago).

Please keep in mind that this was a holiday weekend in the US. Sales is back in the office today so they should be getting back to you before too long.

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twilow
Join Date 10/2002
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Reply #3 September 8, 2010 5:09:15 AM
from Elemental ForumsElemental Forums

Yes, Mine arrived yesterday 07/09/10

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Archonsod
Join Date 03/2006
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Reply #4 September 8, 2010 5:12:32 AM
from Elemental ForumsElemental Forums

Was it Royal Mail or courier?

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Huw the Poo
Join Date 08/2003
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Reply #5 September 8, 2010 5:22:12 AM
from Elemental ForumsElemental Forums

Still waiting for mine.  Nothing in the mail on the 8th.

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garyriley1982
Join Date 04/2007
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Reply #6 September 8, 2010 6:08:04 AM
from Stardock ForumsStardock Forums

Still havent recieved mine either

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unacomn
Join Date 11/2008
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Reply #7 September 8, 2010 6:22:21 AM
from Elemental ForumsElemental Forums

Quoting twilow,
reply 3
Yes, Mine arrived yesterday 07/09/10

This is good news, in another week it may reach my neck of the woods. Unless someone at the post office eats it, they do that sometimes.

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Huw the Poo
Join Date 08/2003
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Reply #8 September 9, 2010 5:03:17 AM
from Elemental ForumsElemental Forums

Nothing on the 9th either.  I wonder whether they were all shipped on the same day?

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Phazon88
Join Date 05/2007
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Reply #9 September 9, 2010 5:13:37 AM
from Elemental ForumsElemental Forums

I got my boxed copy from Stardock today. I live in Australia. It wasn't the limited edition as I only ordered the standard one though. I completely forgot I asked for a boxed copy with the digital download haha.

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Archonsod
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Reply #10 September 9, 2010 8:33:27 AM
from Elemental ForumsElemental Forums

Quoting Huw the Poo,
reply 8
Nothing on the 9th either.  I wonder whether they were all shipped on the same day?

Still nothing here either, unless Parcelfarce have done their usual trick of just sliding an attempted delivery notice under the tenement door and hoping for the best.

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Leto2626
Join Date 07/2010
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Reply #11 September 9, 2010 9:48:00 AM
from Elemental ForumsElemental Forums

I'm not from the UK, but Belgium, and I recieved 2 copies ... one today and one yesterday, had to pay taxes twice though. But what can I say, I can sell this 2nd limited box again and have the game for cheap in the end, lol.

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Huw the Poo
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Reply #12 September 9, 2010 9:55:34 AM
from Elemental ForumsElemental Forums

Well, if they were shipped on 24th (and even that may not be true going by other posts around here) they still haven't had the full three weeks to be delivered so I'm not complaining yet.  It is annoying, though, that other people in Belgium, Australia and the UK have received their copies.  Mine was pre-ordered pretty much as soon as it was available.

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RPGer
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Reply #13 September 9, 2010 2:41:39 PM
from Elemental ForumsElemental Forums

I got mine on the 08th September.

It arrived in a really poor condition.  The box is a complete write off as its all ripped and squashed.  In a way it either a truck rolling over it (marks look like tyre tracks) or someone have been using it as a football.

The contents are thankfully mostly okay, there are some serious creases in the books and the dragon looks somewhat squashed.

Glad I have the LE delivered just not happy about its condition.  Doubt anything can be done though...

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Huw the Poo
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Reply #14 September 9, 2010 2:54:21 PM
from Elemental ForumsElemental Forums

Wow RPGer, if that happens to me I'll be returning it and getting a replacement shipped out.

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Thizzbaby
Join Date 11/2008
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Reply #15 September 9, 2010 2:54:58 PM
from Elemental ForumsElemental Forums

Still waiting so can't help you. Gonna give a week before i start to worry, by then it will be 24 days since release.

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kryo
Join Date 05/2003
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Reply #16 September 9, 2010 3:25:46 PM
from Elemental ForumsElemental Forums

Glad I have the LE delivered just not happy about its condition. Doubt anything can be done though...

Please contact sales@stardock.com about this, they should be able to tell if there's anything we can do.

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planeswalker2001
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Reply #17 September 9, 2010 10:50:08 PM
from Elemental ForumsElemental Forums

Got mine by courier last week and another one 3 days ago, Stardock sent me an extra LE copy for no reason...............

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Inscrutable
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Reply #18 September 10, 2010 3:33:40 AM
from Elemental ForumsElemental Forums

I'm still waiting for mine (though I'm not yet panicking as it looks like a lot of others are in the same boat), but I still haven't received a response from sales!

 

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Neagoth
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Reply #19 September 10, 2010 11:00:31 AM
from Elemental ForumsElemental Forums

Mine came with Royal Mail on the 8th, but i was at work so picked it up today. In mint condition too

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RPGer
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Reply #20 September 10, 2010 1:33:35 PM
from Elemental ForumsElemental Forums

Quoting planeswalker2001,
reply 17
Got mine by courier last week and another one 3 days ago, Stardock sent me an extra LE copy for no reason...............

Wow, me too, I actually got another mint version today whcih was shipped from another location on the 26th August 2010.

The battered copy I received on Wednesday was posted on the 03rd September 2010.

Snail mail wins the post in quality received thats for certain.

No idea why I have received 2 copies, but if you want the battered copy back you're more than welcome to it.

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garyriley1982
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Reply #21 September 10, 2010 7:57:11 PM
from Stardock ForumsStardock Forums

crap.... i havent recieved ANYthing yet, and some ppl are getting two copies?... not good

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Huw the Poo
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Reply #22 September 16, 2010 6:53:23 AM
from Elemental ForumsElemental Forums

Any more in the UK received theirs?  I emailed Sales last weekend and got a reply early this week saying they'd send another out.  That's good enough for me!  I'll post again when I receive it.

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AnnihilatorX
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Reply #23 September 16, 2010 7:43:20 AM
from Elemental ForumsElemental Forums

Quoting RPGer,
reply 20

Quoting planeswalker2001, reply 17Got mine by courier last week and another one 3 days ago, Stardock sent me an extra LE copy for no reason...............

Wow, me too, I actually got another mint version today whcih was shipped from another location on the 26th August 2010.

The battered copy I received on Wednesday was posted on the 03rd September 2010.

Snail mail wins the post in quality received thats for certain.

No idea why I have received 2 copies, but if you want the battered copy back you're more than welcome to it.

 

May I have it please, I'd pay you a tenner

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SauronTheNecromancer
Join Date 08/2010
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Reply #24 September 16, 2010 7:57:01 AM
from Elemental ForumsElemental Forums

Hi,

 

I'm in the West Midlands and still haven't received my LE box yet.

 

I'm gonna gonna contact Stardock if I don't receive anything in the next few days to see when it was shipped out.

 

Sauron.

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Archonsod
Join Date 03/2006
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Reply #25 September 16, 2010 8:08:29 AM
from Elemental ForumsElemental Forums

Still haven't got mine, but sales said it wasn't shipped until the 3rd so we're only just coming up to the two week mark.

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