Are the disconnects.
Forget balancing, or premades, or whatever else someone wants to whine about for they will always find something. But the issue of disconnects or crashing to desktop is infuriating. Few things worse than to be winning a game and then BAM, disconnected, and you get a loss. Or someone crashes during a game loading and you get stuck with an impromptu AI.
The other thing is taking this to the tech staff for help or input you get the "go into your files, find this, copy that, and send that info to __ this email". I'm sorry guys, but these are issues that have been in online gaming for 15+ years. Stop trying to reinvent the wheel and take some pages from companies that have made the process easy. If support knows there are going to be issues to fix, and they will need important information from X folder off your comp, why haven't they just wrote the program to make that easy?
Having an issue? Go to the help forum and click the big red button, we will access your PC and the file we need and extract the nessecary info and email it to ourselves. Tahdah.
This prevents the same repetitive questions that I am sure Support gets buried with, it prevents people sending in the wrong info from the wrong file, and it speeds up the entire process.
The game is well enough, you took a basic idea and jazzed it up nicely. Kudos. But stop trying to reinvent the wheel in some areas.
No comment as to whether this thread is being created after yet another crash. 
