Why does everyone think they should get one? Demigod is imho one of the only games where the devs actually read and sometimes reply in forums. That they won't read+reply to every bug that has been reported a hundred times is understanable.
I can say you this: this kind of support is EXTREMELY rare, the CEO post a journal atleast every week, updates are monthly, devs reply.
Have you been in the WoW forums? There are glaring issues on several classes that have simple solutions, some very big bugs that lived on for years on end. Yet maybe once in a month a dev responds to a thred in a very vague manner, the thread in question getting immediatly flooded by posts. Yes they have even added a special marker to the forums when a blizzard employee posts, emphasizing how special these tidbits of information are. Also WoW launch was plagued by connection issues.
So much for super Blizzard support&polishing some people here seem to worship. Oh yes, and this is MONTHLY paid.