Umm...I've only played the "skirmish" mode on single player so far and I think the game has a ton of potential. Had the multi-player stuff been working well right out of the box, I think you might be dealing with a "Blizzard" level game on your hands.
I'm a long time WC3 player and what I love most about that game is I'm just one password, a click, and about 60 seconds away from a hot multi-player game. I love playing ladder w/ the auto-match feature based on skill level. I don't like messing with chat and surfing for people to let me play with them or any of that stuff. I just like to log-in, play, and lose or win based on my performance.
If Gamespot gave this game a 6.5 they are seriously underestimating it. Any game that has an online component shouldn't be reviewed for at least a month out of the box because how the online experience evolves IS THE GAME. You just can't judge an online game with any degree of accuracy until you follow the evolution. From connectivity issues, lag and game responsiveness to the spirit of the community itself, these factors all shape the game. And no matter what this all takes time.
Blizzard, bar none, is the best game company in the business, ever. Yet, as an experienced WoW player I can tell you that it has had a lot of connectivity issues and lag ups and downs through the years. At points in time, BWL and AQ40 were unplayable and whole guilds transferred off my server due to this. And when WoW originally launched, Blizzard was not ready for the volume and they experienced a lot of "can't log on" issues.
Despite all that, WoW has gotten amazing ratings and has become the most successful game of all time. And that's because the core of the game was solid and Blizzard fixed the problems.
It's just too premature for Gamespot to just Demigod.
I personally think it's a sleeper hit and that's coming from someone who's played a lot of games and the vast majority are just plain aweful.
Frogboy, let me log in and get in a competitive online game w/o any fuss or b.s. and you will have a major hit. The ease and reliability of the WC3 matchmaking system should be your goal.
Furthermore, I'd be happy to pay a monthly subscription for ongoing update and added maps, demi-gods, and other additional features. Many people like me view a game as an ongoing hobby, not just something to buy for $40 and then toss and forget.
I know if Starcraft 2 has premium monthly fees, Blizzard will have opened another gold mine. MMO's have changed the sensibility of what an ongoing game experience is supposed to be. Aside from that, Blizzard has always shown a good example of how to support games with game balance patches and maps that have been released for years. It's for these and many other reasons why Blizz is head and shoulders above the rest.