Registration key suddenly invalidated

I have been enjoying 'Sins' for some months and loaded to update v1.095 (Vista). Suddenly my restration key has become invalid and cannot be activated despite all attempts. I live in the UK.

Consequently I sent a request for help to customer support at kalypso. Their response has me baffled - are stardocks progs thus not supported in Europe? And can anyone please advise on why my registration for 'Sins' abruptly became invalid?

Kalypso's response:Hello,

due to license restricitons Impulse is not activated for Europe. The
game comes with the latest patch and we will provide new patches via our
website.

Kalypso Media GmbH
Support Service

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kryo

Join Date 05/2003

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Try contacting our support (support@stardock.com) instead. If it worked in Impulse previously, they should be able to get it working again.

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That's a new one. I'm assuming that you bought the boxed game once Kalypso started selling it in Europe? It could be because Impulse patches are English-only, and it's Kalypso that provides them for non-English localizations, so that's probably what their response was about. But people with German (and other) versions have had them registered on Impulse for the beta patch too.

I would send an email to support@stardock.com and see what they say.

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OK - thanks guys.

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