I really want to support Stardock and Ironclad. But I have to say Impulse has been the biggest headache. I spent over an hour downloading the new beta version of SINs only to have Impulse tell me it doesn't recognize the serial number. Well, it came straight off the box and has been good enough to download and install previous Sins patches. It said the same thing about the version of Shadowgrounds Survivor I purchased from Stardock. It was nothing but a headache when I bought the Space Rangers 2 expansion. I downloaded My Colors and now I can't get the darn thing off my machine. (Impulse won't remove it). Stardock, I can understand that you've got a big project going here. But if you insist on dragging us through it (I say dragging because some of these updates can't be got in an easier fashion, like simply downloading a patch from the website) well, I'm going to find it very difficult to stick with you.
Frustrated