Search
New Topic
Forum Home | Login
alex
alex
Join Date 03/2006
0

MY SERIAL NUMBER DON'T WORK

March 30, 2006 9:39:43 AM from GalCiv II ForumsGalCiv II Forums
I bought the game yesterday and i found that i cant download the patch cause the serial number dont work.
The serial number i have is: [DON'T POST YOUR SERIAL NUMBERS] please send me an active serial number on arusso@hotmail.it or activate that one
Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
alex
Firestarter
Join Date 03/2006
0
Reply #1 March 30, 2006 10:12:38 AM
from GalCiv II ForumsGalCiv II Forums
Same problem for me. I bought the game today but SDC says that serial number is invalid.
I thing SDC is

I sent a request to help activate my product, hopefully they are listening...
Reason for Karma (Optional)
Successfully updated karma reason!
alex
Mahavishnu
Join Date 03/2006
0
Reply #2 March 30, 2006 10:16:24 AM
from GalCiv II ForumsGalCiv II Forums
Same problem!
my email: kaese_kuchen@gmx.de

i tried to get a new key, but even my limited-edition-key doesnt work. Im from germany.
Write a email to the support, but didnt get an answer yet.

Please help!
Reason for Karma (Optional)
Successfully updated karma reason!
alex
Maccers
Join Date 02/2005
0
Reply #3 March 30, 2006 10:19:04 AM
from GalCiv II ForumsGalCiv II Forums
I have the same problem...
Either my key is invalid on standard version, or will throw up an ASP error on special edition. The box is labled as "Limited edition" so I'm assuming the key is for special edition?
Reason for Karma (Optional)
Successfully updated karma reason!
alex
Bruma
Join Date 03/2006
0
Reply #4 March 30, 2006 12:12:13 PM
from GalCiv II ForumsGalCiv II Forums
Hello Alex!
Looking at your e-mail, I suppose you bought your copy in Italy.
Some days ago I had THE SAME PROBLEM, but with the help of Stardock guys I resolved it quickly.
A valid serial number is made of 28 digits, BUT your code (...and mine) is made of only 25 digits.
It appears the problem with the registration is that KOCH MEDIA (Italian Distributor) or PARADOX (European Publisher) mis printed the serial number LEAVING OFF THE LAST 3 DIGITS.
I suggest you to send an e-mail to 'support@stardock.com' explaining that problem. I did so. They will send you your COMPLETE serial number. Just have a little patience!
Sorry for my poor English
Marco
Reason for Karma (Optional)
Successfully updated karma reason!
alex
Morberis
Join Date 03/2006
+1
Reply #5 March 30, 2006 1:25:18 PM
from GalCiv II ForumsGalCiv II Forums
The title should say 'won't work' but leaving grammar aside.

Emailing support@stardock.com should fix your problems, it seems that there was a bit of a snaffu with the European copies of the game.
Reason for Karma (Optional)
Successfully updated karma reason!
alex
T-Man
Join Date 03/2001
+80 sdemployee
Reply #6 March 30, 2006 1:44:54 PM
from GalCiv II ForumsGalCiv II Forums

If you are in Europe, have the English retail box from Paradox and only have a serial number beginning with "GC2-" then click here to obtain the correct serial number

If you have purchased the Italian version then click here to obtain a fixed serial number.

If you do not fall into one of the above categories and are having problems with registering your serial number please send an email to me at pford@stardock.com (please include your email address, nickname and serial number and the error you are receiving)
Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: